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RL Allen Plumbing Inc

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2.3 Google Review

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4219 Forney Rd, Mesquite, Texas, 75149, United States

(972) 279-1551

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Mark Shreve

Oct 3, 2018

Installed a new water heater that failed Frisco inspection. Did not return calls for two weeks to schedule a return visit to remedy. Had to call electrician to properly ground the unit and place the bonding wire to code. Had to take over the permit as homeowner to get the water heater reinspected after electrician resolved issues because contractor wouldn’t return calls. About as bad as you get for a so-called licensed contractor. Embarrassing work, and they would rather not respond than rectify. Sort of the definition of zero stars and unprofessional work, but you have to give a star to rate them so here’s you’re one star.

Kelly Romanowski

Jun 29, 2018

RL Allen is the worst, most unprofessional company I have ever interacted with. I would not recommend anyone use them if you need someone who is actually reliable. I had an appointment for them to come out. They could not tell me the 4 hour window during which they would show up until the day of. Even then, I personally had to call to find out what the window would be; I had to take an entire day off work to wait at home for them. I waited for them to show and 20 mins before the end of my 4 hour window to let me know they wouldn't be able to make it within the window anymore. If you need someone reliable, who can give you a reasonable time frame during which they will show up, and who will actually stick to it, DO NOT work with R.L. Allen.

Chris Paulsen

Jul 27, 2018

Beware, horrible customer service. Company that does not stand behind their work. Wants to charge a $90 fee to come back for the same issue. Owner does not return calls.

John Baima

Jul 15, 2017

Well, they sent me an email asking for my opinion and here it is: I would never use them again. They charged me $360 for work which took 18 minutes and less than $18 worth of parts and that was after a $50 charge to look at it the first time.. When they handed me the bill, I asked if I could get a detailed list of the parts. They said sure, but never gave me that list. I would never, ever use them again.

Daniel Antuna

Sep 15, 2017

R l Allen driver just ran through a red light taking a left on Galloway to americana, putting lives at risk. Light was red way before he got there

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Mon:8 am - 4 pm

Tue:8 am - 4 pm

Wed:8 am - 4 pm

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Fri:8 am - 4 pm