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House Call Company

House Call Company

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4.7 Google Review
4200 Portsmouth Blvd ##780, Chesapeake, Virginia, 23321, United States
(757) 394-3403 www.housecallcompany.com
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Google Reviews

Refresh Reviews 4.7


Sep 26, 2018
I had the pleasure of working with Devon today ,the technician who accessed my AC issue. Devon was knowledgeable and patient with me, answering my questions and concerns. I was pleased. Devon came to assist me because my Air conditioner unit stopped working. Devon was quick in discovering the unit's issue and fixed it immediately. Devon explained what happened and told me of the service plans the House Call Company has to offer. I chose a plan with ease because of the previous work this young man had done previously. He did inform me of another plan with a heating unit that I wanted. I will continue to have The House Call Company to handle all my issues concerning my home. Thank you Devon Gray, you are the best!

Sep 25, 2018
Wonderful customer service! From the moment I called to make an apt and was greeted with a happy voice to Devon coming to my house and explaining every step, I would highly recommend! Oh!...And he fixed my plumbing issue too :) Thank you!

Jul 29, 2018
House Call does it all ! Plumbing, electrical, heat/ac...and more. From the girls in the office to the guys on the job, everyone is friendly and professional . I highly recommend Dean and the team! UPDATE JULY 2018 I am changing my rating to 1 star. Seems that about a year and a half ago, HCC started with a new billing system and it's been horrible. There are a lot of details which I won't go into here but HCC and I are done. I will be finding a new company to use.

Jun 6, 2018
Needed the inside parts replaced in 3 toilets. Called HouseCall Company and they dispatched 2 very polite technicians who looked at the toilets and then told me they needed to go outside to work up a quote(felt like I was at a car dealership). When they came back in a little while later, they gave me a quote of over $1000. I was in total shock. They tried to explain that they had no control over the quote. When I told them there was no way I would be paying that they then told me I had to pay the dispatch fee. Absolutely ridiculous. If they would have quoted me that price over the phone (which they apparently can't because they do not know what all would be required or more like they need to see what all they can possibly add to the scam) I would not have had them come in the first place. Highly recommend not using this company.

Jun 25, 2018
I don't write reviews, so wish I could write a good one. Select Home Warranty sent this company out to check out a/c unit. Repair man said it would take $1200 to fix but suggested not waste money based on the age of the unit. New unit $3000. When I called the warranty company they said they could not honor warranty because unit had not been propertly serviced. It was low on freon and the coil was dirty. When I realized they weren't going to pay I called a local company I'd used before. For $95 I was told the freon was full, the coil was less than a year old. An overflow value had gotten some debris in it and shut down the unit. And by the way the service man said he would come back for $250 cash after hours. As a lifelong business owner this stuff just makes me sad.

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