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Saint John Volkswagen

Saint John Volkswagen

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3.6 Google Review
407 Rothesay Ave, Saint John, New Brunswick, E2J 2C3, Canada
(506) 658-1313 www.saintjohnvw.ca
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Google Reviews

Refresh Reviews 3.6


Jan 10, 2018
My boyfriend and I were at Volkswagen in Saint John recently. It was NOT a good experience. Although the sales rep was fine, there was a worker who I think was on his break. (We heard other employees referring to him as Tim). The entire time we were there, this individual loudly commented to other employees about his "explosive diarrhea". Normally, I would just laugh it off but it got really graphic and descriptive. To make it even worse, he was audibly farting the whole time. Being 4 months pregnant, the smell and the details did force us to leave without getting the information we needed. GROSS.

Aug 24, 2017
Amazing customer service and attention to detail. Shauna in the service department has exceptional customer service and always make you feel like you are in good hands. I am currently living in Toronto but I often try to schedule my service appointments in SJ when I am home for holiday breaks.

Oct 30, 2017
Very poor customer service in the sales department. The car runs great but the service offered is poor, all they care about is the almighty dollar, not the customer. I would recommend making the drive to Fredericton VW where they have great service!

Aug 14, 2017
I hate to be harsh, but to be honest I cannot believe the incompetence level of knowledge within this dealership! I asked a simple question..."which type of reverse bulb do I need for my Jetta"...response...I have to get a manager on the phone...her response...a 5 watt bulb! I hate arguing, but I couldn't get a model, socket size, or if it's a halogen/led/hid (even tho obviously it's a halogen stock) from them. THEN THEY HUNG UP ON ME!!!

Mar 1, 2018
Shop is clean and good people work there

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 1 pm Today