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Golf Town

Golf Town

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4.2 Google Review
310 Fairway Rd S, Kitchener, Ontario, N2C 1X3, Canada
(519) 893-4954 www.golftown.com
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Refresh Reviews 4.2


Jun 19, 2019
I would like to thank this Golf Town for their excellent customer service. I paid $375 for the most uncomfortable pair of Foot Joy golf shoes. Instead of standing behind their product they told me that I was out of luck because I purchase the shoes two months ago. It was the first time I had them on today other than the time I have them on the carpet in the store. The store feel and real time wearing do not match. I left the shoes there as I would never wear them again. There is no doubt that Foot Joy would provide a comfort guarantee but Golf Town decided against it. I hope this post will deter others from shopping here. There is no doubt why they are claiming bankruptcy...their go to market strategy is a recipe for failure!!! Hope I was very clear in my post!!!!

Apr 26, 2019
My daughter recently had a fitting with Andrew and hands down he is one of most knowledgeable and patient people I've ever dealt with. He has so much knowledge when it comes to clubs, fittings, swing characteristics - the list goes on. He also helped us tremendously with a warranty issue that was dealt with professionally and expeditiously and for that we will remain loyal customers for a very long time. This my daughter’s second set of clubs through Andrew in the last 2 years and if you’re in the market for a new set, make sure you at least talk to Andrew before deciding. Thank you again Golf Town and thank you Andrew for your support.

Jun 18, 2019
They were great. The flyer was miss leading and they honoured the deal anyways.

Jun 15, 2019
The test of retail is how they handle things when you have a bad experience. We had a bad experience and they were terrific. Scott the manager did everything to make the situation right and he did. We'll be back to Golf Town for our next golf purchase.

May 4, 2019
Pretty pathetic customer service. I emailed over a week ago about Golf Town honoring a price from a daily deal and still have received no response. Even if the answer was no, I would of appreciated someone contacting me back. For such a large company this is terrible client service.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm