Eagle Mountain House & Golf Club

We had a great time at the Eagle Mountain House. A large part of the charm of this Inn is that it takes you on a journey back in time. It features large staircases, expansive verandas, a vintage elevator, and wonderful scenery. There is even a short nine hole golf course that was very enjoyable to play! The restaurant was very good, the bar was welcoming, and the staff were fantastic. This place is a treasure.

Place was amazing. Food was 5 star, service was perfect and the place has things to do! Can't wait to go back!

The service was nice and the location was great. The hotel itself was very dated and run-down though. The floors were creaky, there were cobwebs in my room, and the radiator kept making a loud clicking noise all night. I can understand a hotel having a rustic look because it adds character, and the main lobby of the hotel was brimming with an old-american atmosphere that I really enjoyed. That said, it isn't an excuse for poor upkeep and maintenance. I'll probably be staying somewhere else next time I find myself planning another weekend in NH.

This is a beautiful old house with friendly accommodations. Dinner was fantastic, and my husband is picky! They give out free cookies, tea and coffee which is a pleasant surprise. Very picturesque in the winter.

The short story: The room had bed bugs and the front desk is severely lacking in customer service skills. The long story: I don't usually write reviews, but I felt compelled to with my nightmare of an experience this past weekend. My coworker and I stayed here this past Friday, January 26. We found multiple bed bugs on the pillows and sheets. We were completely disgusted. We called down to the front desk to alert them and the night manager told us he would send maintenance up. He called back a few minutes later letting us know that maintenance had left for the day so he would give us a new room. When we spoke to him, he said he honestly didn’t know much about bed bugs. We asked him about laundry facilities to wash everything, and he simply told us where it was, not offering to compensate us for it. We were supposed to stay another night, but obviously decided to stay at a different hotel. Upon checking out, we let the lady at the front desk know that we found bed bugs and she merely said “oh, no”.... we then let her know that we were not staying the night. She just said “I completely understand.” Neither her nor the night manager seemed to take this situation seriously. I was surprised that she hadn’t even been informed of the situation before we checked out. Neither offered to refund our stay or compensate us for having to wash all of our belongings. Overall, the staff at the hotel were not helpful or empathetic. They didn’t offer any advice or help. Never again will I stay at this hotel. I hope they take this situation seriously and take the necessary steps to eliminate the bed bugs. I wouldn’t be surprised if other rooms were also infested. Make sure to check the mattresses and pillows before unpacking if you choose to stay here!