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The Resort Course at Pheasant Run

The Resort Course at Pheasant Run

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4.1 Google Review
4051 E Main St #Pheasant Run Resort - Gallery Hall, St. Charles, Illinois, 60174, United States
(630) 584-4914 www.pheasantrun.com/golf
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Google Reviews

Refresh Reviews 4.1


Mar 15, 2018
Pheasant Run is used for many different conventions in the far West Suburbs. I've been to 5 Home Shows here and 3 Dance Conventions for my daughter. The place has a couple pools. Great for the kids. Nice golf course, restaurants, bars, gift shops and more. They do a nice job of organizing events that kids are interested in. In the fall they have bon fires. Service is friendly. It's a huge place and centrally located to lots of shopping.

Mar 27, 2018
Used to be ', an awesome resort hotel..'In the 70's & 80's . Now , Staff is anything but friendly, not very helpful or problem resolving. We had a double queen size beds in a fairly decent room. Food was overpriced, lack of flavor or choice. And articles of clothing, had vanished prior to a formal event. And , was brushed off by management as if we were lying . No food was allowed in common area, though catered for by a separate entity, due to policy- not purchased on premises from their facility ,for 30+ party staying at the hotel. Their lack of professionalism was similar to a carnival on fair grounds. Housekeeping did not show up til after 3 & 4 pm. Even prior to the theft of some expensive clothing. Our competition event was awesome. Though I would not pay more than 40 or 50 dollars a night , for a nightmare resort such as this . Sad to say , I'll stay in a roadside motel off the map before here again. Also, ended up with athletes feet from their pool , and cold hot tub . I could fart better bubbles ,compared to water pressure jets in their COLD ' HOT'TUB. Not happy with them.

Apr 29, 2018
Place has great potential but seems very disorganized. Had to argue with and pester management for the add on's we paid for. Even when it was agreed that someone would bring them they would "forget" to and we'd have to complain to management all over again. In the end we got everything we paid for and even enjoyed some of the resort. Wish so much of my vacation wasn't wasted though.

Apr 19, 2018
The resort is nice and large, but I was not impressed with the rooms, the first room, had a unidentifiable big in the window. They was kind and switch out the room, but the second room has an order, in which all of my partners are complaining about the same issue. I do have to give kudos for their great customer service and friendliness.

Mar 11, 2018
Stayed here for an esports event. Staff VERY friendly. Hotel room clean. Large complex. Very popular place on Saturday. Many activities for all ages. A couple of cons; overall resort clean but could use some updating, our hotel room, bed carpets seemed newer but shower area dated. We were in the tower and shower pressure was low. There was hot water just low pressure. Maybe they are updating in phases. We would stay here again.

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Opening Hours

Tue:8 am - 4:30 pm Today
Wed:8 am - 4:30 pm
Thu:8 am - 4:30 pm
Fri:8 am - 4:30 pm
Sat:8 am - 4:30 pm

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