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Ultimate Golf Carts

Ultimate Golf Carts

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3.9 Google Review
16401 60th St NE, Otsego, Minnesota, 55330, United States
(612) 223-5555 ultimategolfcarts.com
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Google Reviews

Refresh Reviews 3.9


Feb 19, 2018
Katie with Ultimate Carts has given me a new meaning of Good Service and Customer Satisfaction. Ultimate Carts is very knowledgeable and professional in their field. Looking forward to doing a lot more business with Katie and her staff. I would highly recommend them to anyone. Happy Customer Albert in Kansas

Aug 28, 2017
Great Experience! Recently purchased a New Yamaha 2+2 Adventure Sport from this dealership and must say, what a pleasant transaction. Office staff was professional, friendly, and made the deal flow flawlessly. The technician on duty was very courteous, knowledgeable, and thoroughly explained all operational aspects of the cart. Although I did find one small factory defect after delivery that was no fault of the dealer , Tim the owner rectified it immediately. Cannot say enough good things about the staff at Ultimate, they not only have largest inventory of carts in the Metro, but they still have a hometown family atmosphere. Would buy again from these folks without hesitation.

Nov 1, 2017
Worst purchase experience of my life. Treated well while deciding which custom options I wanted, but given false info and promises that would not be met. Cart took three times longer than expected (59 days). Follow up service resulted in childish retribution. When contacted by owner, given excuses, passed on blame, no accountability, and a pattern of CYA. Obviously this behavior is learned by and condoned by management. Told they have issues with this salesman in the past. So, why was he allowed to continue to give false expectations and ruin my experience? Managements fault. Office manager tried to cover for you saying you didn't call me because salesman would not give my phone number. You had access to my purchase agreement/receipt. Another cover up. Saying the untieable knot in my cover was not vindictive was an insult. Everyone that has seen that knot has said that was obvious retribution. Overall, very unprofessional, unresponsive, and not willing to try to correct issues to make customers happy. Steer clear. Response to owner; First, I have never written a review on the internet before, so I am not trying to boost my rating. I have posted because of the egregious treatment, from start to finish. Second, you are not reading or understanding my issues. Reread it. I stand by my assessment, due to the facts of my interactions. A; allowing that saleman to continue, and ruin my experience. B; Allowing your manager to lie to me about phone number. In fact, you did know about this situation, because someone consulted you about payment when I picked up the cart. You knew the situation then.. C; insulting my intelligence by saying that knot was not meant as retribution. You have allowed a culture of lack of respect for customers. The offer of replacing my rope, was pathetic. Too little, too late.

Jul 17, 2017
Being a business owner and being the in the rental business, I understand how equipment can be faulty. The lack of response time for equipment that was not working was unacceptable, 2 1/2 hours during their business hours. Then to be told that it was our fault for not having someone on site to be shown how to start the golf cart without a choke is questionable. If a company is open and a customer is calling asking for help and we do as they advise and it's still not working, not sure how the issue falls back on the customer if the company cannot understand their equipment. Would never rent from this company again. Horrible service from start to finish.

Jul 18, 2017
Great Selection. Great used or new Carts to go. They have a nice selection of customs too.

INDUSTRY BLOGS

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 3 pm Open Today

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