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Golf Galaxy

Golf Galaxy

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3.6 Google Review
4130 Berkshire Ln N, Plymouth, Minnesota, 55446, United States
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Refresh Reviews 3.6


Jul 11, 2017
A bad situation turned worse. I went through a "custom" fitting back at the end of March. The gentleman that helped me was very attentive and had me try many different clubs and adjustments. The pro (Lynn?) stopped by for about 30 seconds with a small amount of input I found the one I liked and $700 later I was out the door. Fast forward to now, my car was broken into and all my clubs were stolen. You can imagine the feeling. So with my head hung low I went back to Golf Galaxy in Plymouth (why wouldn't I?) I chose 2 different sets to try as my original set is discontinued and cannot be custom ordered. I tried them out and really like the way one felt. (The pro Lynn(?) was wandering around and never stopped by with any input) When I looked down I realized the salesman grabbed the wrong club set I asked for. Mistakes happen no big deal right? He then said "Let me check the computer quick" went over to the desk, and started helping another customer! I wandered over to the club display again. I was the ONLY one over there. The pro walked by twice and never stopped to ask me if I needed help. After the second time he breezed by I watched what he was doing. All he was doing was walking back and forth from the back corner of the store to make him appear busy. I was severely disappointed and walked out of the store. I guess the $1500 I was about to spend on an entire new set of clubs wasn't very important to him. I will take my golf business elsewhere.

Sep 25, 2017
I've been to this store 10+ times and have never had a bad experience. The customer service is on a different level compared to other retail stores. I have to think that this stems from fantastic management!

Sep 2, 2017
Horrible customer service. I was wrongly charged for a repair on a club that was under warranty, it took several weeks and multiple phone calls to get my money back. Now, a month later, my club is just finally in the mail being sent back to me (supposedly). I was told it had been repaired and shipped out nearly two weeks ago even though that was not true. Definitely will not be a returning customer.

Jul 23, 2017
Great experience! Needed a new driver and Brady (sales) and Lynn Rosendahl (PGA professional) analyzed my swing (even gave me a few tips that improved results immediately!!) and got me into a new Ping G400 SFT- nice!! Highly recommend these guys!! Thanks!!

Apr 7, 2016
I stopped in while on a business trip, I was looking for new grips for my irons, and had some questions about putting them on. The manager said they would gladly put them on for me, when I explained that my clubs were 200 miles away, he took me in back and showed me how to regrip a club. Actually explaining each step of the process as he put a new grip on a club. Absolutely excellent service, and I make sure to stop by every time I am in the area.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today

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