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Quail Hollow Country Club

Quail Hollow Country Club

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3.7 Google Review
11295 Quail Hollow Dr, Painesville, Ohio, 44077, United States
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Refresh Reviews 3.7


Apr 23, 2018
I want to thank the staff at Quail Hollow Country Club for an amazing job on my daughters baby shower. They went above and beyond in every aspect including service. Highly recommend.

Sep 25, 2017
Food at the CC is fabulous. Not at the hotel. Don't confuse them with your reviews

Dec 23, 2017
This is the worst country club I've ever been too! Your staff are delinquents.

Apr 19, 2016
Quail Hollow Country Club is second to none! The staff, the grounds, which includes two 18 hole championship golf courses and the Clubhouse are amazing...to say the least! Karen Ruth, the GM, and her entire staff take pride in delighting the membership one guest and one member at a time. The food is amazing and the menu is ever changing with the seasonal menu...as well as with the anchor menu that is offered daily for lunch and dinner. Their brunch on the weekends is superior! If you would love to dine in an elegant yet warm and friendly environment, please consider the private Quail Hollow Country Club!

Apr 12, 2016
The Manager Karen Ruth and he Male Manager are the rudest most cold hearted people I have ever crossed paths with. We had just arrived in town from traveling all day to get here as my wife's mother had passed away suddenly. My wife's sister a member of Quail for over 12 years took us to eat at the club. We were 1:40 into our dinner when a male manager approached my wife and said I have a challenge" She was wearing a brand new black hooded sweated shirt with the word Grandmother on it- He said to her I need to follow me to remove that sweatshirt and put on one of their shirts that sweatshirts were not permitted- My daughter was with us an had a gorgeous black sweater not a hoodies a sweater coat and offered to let my wife slip that over her Grandma sweatshirt but he told her no- Mind you we had already been there 1:40- He told my wife to stand in this back closet hallway area and came back with a collared shirt told her to put it on and when she leaves to take it off an leave at the desk. He was extremely rude.My sister n law the member asked to speak with Karen the manager - She also told this guy that harassed my wife he went about this the wrong way.. Karen the manager came to the table there was 7 of us there. She was told the situation and was made aware we just had arrived her mother's death. Karen did not care - She went on to tell us how this happened with another member before an they still do not speak to her.. We tried to tell her it would of been one thing had they approached us when we first arrived but not when we were almost finished with our dinner.My wife told Karen she could compensate us for our dinners since none of us wanted to finish after this harassment an interruptions- She whispered to my wife "You want to be thrown out of here". - At that point my wife got up took the shirt off and give it to my daughter to give back to the guy manager and she left.. This was a very unprofessional way to handle matters such as this. They should of approached her when she came in for dinner.. There was other ways to deal with this more rationally. There were folks sitting next to us with worn out sweatshirts- holes in their back pockets etc..The service was terrible and the food was not very good at all.. Not the club they try an portray themselves to be... Save yourself the time and aggravation and find another place to take your dining experience.. Karen and her manager guy need to be let go for this..

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Opening Hours

Tue:6 am - 9 pm
Wed:6 am - 9 pm Today
Thu:6 am - 9 pm
Fri:6 am - 9 pm
Sat:7 am - 9 pm

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