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4800 Golf Rd #STE 5529, Eau Claire, Wisconsin, 54701, United States

(715) 835-6856 www.t-mobile.com/store/cell-phone-eau_claire-wi-41.html

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Miranda Derks

May 8, 2018

The sales people here tell you whatever you want to hear to get you hooked, then tell you the next day that none of that will work. I left the store and called corporate directly to get an answer and it was COMPLETELY different than what the store told me. DO NOT GO TO THE MALL LOCATION! go to the one on Hastings the staff is better informed and nicer!

Michelle Anderson

Dec 30, 2017

Very rude. 8 years with them they treat me like nothing. Wasted 20 in gas for them to not now what's going on 😤

Rebecca Scharlau

Jul 18, 2017

We went to return a cell phone hot spot and with it we brought a card stock envelope that instructed us how to return it. It clearly stated we could go through Ups or return in store. As soon as we came to the store the man was sitting up on the counter playing on his phone. We showed him what we would like to return and he immediately seemed to dismiss us telling us T-mobile won't return in store. This was after we had been in store a couple days earlier when another employee said they would return it but we had brought the wrong thing and told us exactly what to bring in. Today this employee basically refused to help, and became more interested in his friend who came in and wanted to hang out. His continued to talk to his friend while scrolling through his computer and telling my mother there was no way to return it. I think perhaps T-mobile should look closer at how terrible customers are reviewing them and find a way to solve it.

Tyler Stewart

Apr 4, 2018

Really knowledgeable about the phones, staff was very genuine.

Billie Webster

Jul 10, 2017

Dont trust the maps, Just mention T-mobile north of Bloomer and you will get a bigger laugh than a good Vikings Superbowl joke!

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