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Wilderness Resort

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4.3 Google Review

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511 E Adams St, Wisconsin Dells, Wisconsin, 53965, United States

(608) 253-9729 www.wildernessresort.com

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Refresh Reviews 4.3

kassie burright

Apr 24, 2018

Me any my family came Easter weekend we do every year there was 10 in our group and while in the wave pool area in the Cabana section we we're walking to the side to get some pool towels from the small shop when doing so my husband step in human feces. A bit surprised to what he stepped in he lifted up his foot I told him to stay at our table while I went to get a worker didn't want to spread or make it into a big deal. But after finding someone not only were they kinda talking about who was going to do the job to come handle cleaning up the situation we were never offered a wet rag or anything to clean his foot but the worker talking about how this was not the worst thing they have seen there I felt as if it was not handled the best it could have been and we understand being in this business you probably do see a lot but just to have offered something he could of cleaned off his foot with would of made it much better I had to run to the restroom to get him tissue paper

Satisfying Life

Apr 11, 2018

I’m is Amazing. I have spent some of the best moments of my life their! Amazing choices and several water parks separated so you can try them all my favorite is the Wave Pool and the water slide called the Hurricane!!! The arcades (especially Northern Lights) are amazing and easy to win lots of tickets! I won a mini Polarid Camera form their! Food and other stuff it amazing! I love the shuttle service too!!!

Mark Medinger

Mar 17, 2018

This place even when crowded will be relaxing. Ample pool space in their three indoor water parks, two arcades with fun games, a ropes course, mini golf, go carts... You'll always have something to do on site. The rooms are spacious and clean. Their towel policy for the pools makes sense, but adds a little worry to using them. If they get swiped, you'll be out 25 dollars per towel... We avoided using their towels... Otherwise, not a complaint. You'll have a good time.

Eric Maas

Apr 26, 2018

More to do here for all ages than any resort in the dells. The restaurants are all clean, fair priced, and well staffed. The place is clean and the customer service is nonstop from the second you walk out of your car. Up to date rooms as well. Great WiFi reception throughout the resort. They also don't sell tickets to everyone off the street which makes the parks and attractions not so packed. Awesome place.

David S

Feb 26, 2018

The individual indoor water parks are way too crowded during peek times to be fun. The lifeguards are doing nothing to protect the young kids from the rambunctious teens+ to make this safe!!! The staff is very passive when it comes to doing their job (the exception would be the wave pool and only the wave pool). My 5 year old child has been knocked over several times and literally steeped on! Not interested at all nor looking forward to the rest of our stay!!! This is only the first hour of our stay! We were also informed at the time of check in that the Wild West indoor water park is closed through midweek. We were sold on this resort by the representative for the water park rides at the Wild West and not informed of the closure. My son is not enjoying the other parks as much and keeps asking to go to the Wild West indoor park! For all the times we have traveled to the Dells, this has been a big disappointment! We have tried a few of the activities: tie dye, pottery, arcade. What is up with the staff? They will go through the motions but look like they are not enjoying the job. Makes the experience less enjoyable for our family. When your 5 year old notices then there is a big problem here! On day one my son lost his (not so cheep) swim goggles in the lazy river. We asked about the resorts lost in found and was told the location and it could be the next day before they could show up. On our second day we made our way to the lost in found. We asked about our lost goggles and were shown what was turned in. His goggles were not among the group. Then the representative told us to just take a pair! What? Does that mean ours could have been given away? Unbelievable!!! Again we are not impressed by this establishment nor it's personal!

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