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The Ritz-Carlton, Amelia Island

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4.7 Google Review

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4750 Amelia Island Pkwy, Amelia Island, Florida, 32034, United States

(904) 277-1100 www.ritzcarlton.com/en/hotels/florida/amelia-island/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2

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Refresh Reviews 4.7

Stefanie Fornal

Apr 17, 2018

Our family just finished our five night stay here and we had the most incredible experience. This is the sort of resort where you can relax and interact with staff and guests but most of all enjoy time with one another. The time we spent as a family made memories that will last a life time. From simple football on the beach to playing games in the pool, it was all pure family fun. The hotel activities added to our enjoyment. The nightly s’mores, bonfire and pirate toast made my kids day. We tried everything and had blast every day. The pool was heated and perfect for the chillier weather and we spent hours in the water and on the beach. Although the resort was at full capacity we never felt crowded and were able to try so many activities. We were fortunate to experience the kindest and most caring staff. Every staff member we met from the pirate to the pool staff was attentive and client focused. We were so lucky to get to know many of the waiters and chefs at Coast and my children and I loved every moment. We want to personal thank Craig and Daniel at Coast for everything they did to make us feel special and for my daughters birthday celebration. You two are incredibly caring and amazing people. We typically like to try new resorts every year but we all can’t wait to come back here! Thank you for a great vacation and incredible memories.

Lee Coulter

Apr 8, 2018

Being a lifetime Platinum, we often have a years points to spend a week at a Ritz. Amelia island makes good on all of the promises of the brand. Rooms are beautiful. Grounds are fantastic. Wish I had had time for a round of golf but it was a work conference. The conference facilities are top notch and the on-site eateries are likewise great. A definite recommend.

Luci Koban

Apr 17, 2018

I have been to many higher end hotels and the Ritz is in a class all on its own. Coupled with the fact that it is set in the tropical paradise of Amelia Island, it is a whole different world when you walk in. Customer service cannot be matched. Whether you go for lunch, dinner, spa treatment, or just a visit to look around, you are treated like royalty. Every time I go, even when only for a few hours, I leave feeling like I have been on a true vacation. The Ritz Carlton is truly a slice of heaven.

John Babu

Apr 22, 2018

One would think that the Ritz, because of its name, carries a reputation of impeccable customer service and luxury however this establishment was underwhelming. For the price there was very little value from my stay. Nothing is inclusive, from the mandatory valet parking to a fee associated with clearing out the mini-fridge. What if I were a patron that struggled with alcohol, would you force me then to pay to remove all temptations? Turn down service was only done 1/3 nights and even then it was a mediocre display - bed appeared to have been laid in and slippers were strewn about. Quality of the “signature cocktail” was amateur - an old fashioned should never be that sweet. Staff maintains a stingy attitude towards toiletries and sunscreen. You’re a Floridian hotel and the Ritz, you should care for the skin of your customers. And I can get a dozen shampoo bottles at a Red Roof Inn for a two night stay but here only had one bottle for three nights for two people. Questions regarding the bill were met with little explanation or resolve from the staff. Apparently what you pay for is the name and the opportunity to say, “oh we stayed at the Ritz, it was fabulous.” Well I can assure you, we stayed at the Ritz and it was s**t.

Jim Domaratzki

May 4, 2018

This is a Ritz in a very nice location. However, as I stayed here I could only find things to fault, and this property falls very short of providing the stay that the exorbitant price demands. To start with there is only valet parking, so they fleece you for $30/day for the privilege of waiting to get your car. Both days that we were there, the pool was rented out for a portion of the day to a function, so regular guests could not use it. They have bikes to rent, but they have to be back so early unless you rent them early in the morning, don't bother. The rooms do have a nice view. They also have a parrot as a hotel mascot, and although it is a sweet little bird, I find it cruel to clip its wings and keep it against its will. In summary this is a nice hotel, but it is overpriced and not worth what they charge.

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