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Dairy Queen

Dairy Queen

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3.8 Google Review
5403 23 Ave NW, Edmonton, Alberta, T6L 7G4, Canada
(780) 462-8045 www.dairyqueen.ca
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Google Reviews

Refresh Reviews 3.8


Aug 2, 2018
I went here with my kids as they were excited to go get blizzards all day and as soon as I got home from work I took them. We ordered medium blizzards and they gave us minis and when I said we ordered medium they started to argue with me and said I would have to pay the difference. When you are in customer service and you mess up, it is your responsibility to make it right, not mine. The manager on duty on August 1 around 9:30 pm had the worst attitude and said it was going to cost her $2 to give us our medium that we ordered and she refused to do so. I persisted as that's not my problem. She then said "if I'm not here next week it's because of you so I hope you know you're about to get me fired for this" I think the owner would be happier with a happy customer then with a manager who gives attitude to a young lady with her 3 kids. It wasn't about the money to me. It's about the principal. And even though they did give the medium blizzard for no extra cost at the end. It was the principal of things that got me really upset. I also ordered my boyfriend a cake from here a couple months ago and they didn't have it ready for when I specified my pick up time. So I had to wait around even though I had a surprise party to get ready for. Horrible customer service

Sep 30, 2018
Very friendly and fast, had a small mistake on my order and they went above and beyond to fix it. Very impressed with the service every time i go here. Good job guys!

Nov 15, 2018
I have had two cakes decorated from this location in the past two months and I just want to Thank the manager of this location whom did both these cakes! Thank you so much RAZIA !!! What she can do with such little information and time is incredibly talented. To be asked to make a cat or monkey and be given this is amazing !! Please go to Dairy Queen on 23 Rd Avenue across from Millwoods Town Centre or call and pre order is apparently possible I was told. Update : January 22 2018 I had a funeral to go to I'm red deer and on our way back it was my birthday we called this location at 10 to midnight they were closed but someone answered i told them my birthday was almost over and I'm on the highway can you open for me. They did and they even wrote my name on it. This location has been amazing !

Nov 3, 2018
Awesome service! Very pleased, shout out to Razia for walking us through getting the perfect cake w/ a better design than we originally wanted!

Oct 20, 2018
I am addicted to the $7 meals, if only for the $1 mini blizzards! Because of that I have a few DQs in my circle. There is some variability between them - presentation and service specifically. I'd say that this one is the best of the bunch. Was just there last night and the service is VERY friendly, with a hat tip to Raza. Presentation was very good (relative to fast food). While they call your order number, they bring the food to your table. My only quibble was that they could have asked if we wanted to wait for the blizzards. It doesn't hurt that the store is pretty new and updated.

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