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Dairy Queen

Dairy Queen

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3.1 Google Review
1606 Bow Valley Trail, Canmore, Alberta, T1W 1N5, Canada
(403) 678-3603 www.dairyqueen.ca
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Google Reviews

Refresh Reviews 3.1


Dec 23, 2017
Avoid this place at all costs. We picked up an 8" ice cream cake for a birthday and it was not only $14 more expensive than it is every where else. It was the worst made ice cream cake ever. Dairy Queen cakes are known for the yummy fudge and cookie crumble in the center. That didn't exist in this cake....there was practically no cookie crumble and maybe 1 teaspoon of fudge. Needless to say the cake (which cost $31) went into the garbage. It was literally just Vanilla ice cream in the shape of a cake. We've been having Dairy Queen Cakes for years and we've never had such a terrible cake before. If you're traveling from nearby, just bring your own cake + cooler. This place is not worth it.

Dec 5, 2017
Avoid at all costs! Not only is the food by far the worst you will ever have at any Dairy Queen EVER. The service is so rude and so disrespectful it's shocking! Even if you're very very polite! You're on your way out of the mountains, you're hungry and you just need something so you're thinking of ignoring all the bad reviews and risking it here? Don't do it! You're not going to end up with a full stomach and you're not going to save time by going here just to avoid back tracking slightly up the road to the other fast food places. I learnt this the hard way, save yourself from making the same foolish mistake!!! You will end up, waiting an extra long time even though there's no one else there, you will not end up with a full stomach, you will be yelled at just for attempting to place an order. You probably will be shocked by how the service is not simply bad but down right aggressive. You might wonder what you did, probably nothing, but the level of anger and hostility the staff will treat you with will make you want to double check you didn't run over their Grandma in the parking lot because why else would they be so extremely mad at you for coming in and giving them business? Seriously, it's that bad! My experience here was consistent with every other bad review you see for this place, yelled at for saying hi and trying to order, then they couldn't understand me (I was very clear and slow) and more yelling (also the people who work there are very hard to understand themselves so you'd think they'd be more understanding about that) then after all that I got the food and it's not what you expect from a DQ I think they gave me about 8 fries with my meal and it looked, smelt and tasted off. Also before I realized how few fries I was given I physically went into the (empty) restaurant to grab some ketchup because the drive through window was slammed(literally) in my face before I could even ask for any. Going in was a big mistake for 2 reasons, 1) you do not want to see the state of the people working there or the kitchen, lots of hair, no hairnets or ties, filthy looking kitchen area and the whole place was stinky 2) I was yelled at and harassed for attempting to “steal” ketchup I tried to tell them I just went through the drive through and all the staff showed up at the counter like a pack of angry wolverines yelling and screaming about how I chose my sauce and you have to pay for additional, it wild how mad these people got and since when is ketchup extra? Unless you're a very bad person seeking a bit of punishment I strongly recommend avoiding this DQ at all costs! Also with is kind of consistency in the bad reviews I really don't know where the good reviews are coming from…..

Jan 5, 2018
Substandard menu. Ordered chicken burger and the chicken is very hard to chew because it is old already. The bun is slightly burnt and the lettuce is just a small left over pieces of lettuce. The hot sauce on the side doesn't taste like hot sauce and is very runny. Consider this a s a constructive criticism to improve your quality of food.

Apr 14, 2018
Dunno why this place has such bad reviews like every other Dairy Queen descent cheap food, friendly service. Think people expect to much from a place that does $6 meals

Feb 9, 2018
Nice and clean. Friendly staff and fadt service

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Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 10 pm
Sat:10 am - 10 pm Open Today