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Phoenix Grand

Phoenix Grand

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3.4 Google Review
28 Southridge Dr, Okotoks, Alberta, T1S 1T2, Canada
(403) 938-9228
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Google Reviews

Refresh Reviews 3.4


Aug 31, 2018
Very bad. This used to be a great restaurant, but I went there tonight and was extremely disappointed. The ginger beef was fibrous on the inside, and almost slimy on the outside. The wonton soup had no flavor. The noodles were EXTREMELY salty, and no other flavor except for salt. The pot-stickers were burnt on the outside, and bland on the inside. This was honestly the worst Chinese food I've ever had (and I've had a lot). Pros: Staff were friendly. Cons: Everything else.

May 22, 2018
We ordered for delivery and were told it would take 45 minutes. The food arrived in 65 minutes. Okay, they were probably busy. Then we noticed that one of our items was missing. I called and it turns out that it wasn't even ordered. Since we weren't charged for it, not really a big deal. Then we tried the food. "Crispy Ginger Beef" was one item, and it was definitely not crispy. So soggy, but the taste.....well, if you like paste, it might be good for you, but it was nowhere near what we expected. The "Oyster Sauce Chicken" was a watery mess and had not flavour, and the "Salt and Pepper Spareribs" had ZERO flavour - not even salt and pepper. I don't know how any restaurant can create dishes with no flavour. It's ridiculous. Bottom line, we will not be ordering from here again.

Feb 16, 2018
Had a great dining experience! Staff is very friendly, the atmosphere was relaxing, and the food was fresh and delicious! I was pleasantly surprised by the buffet selections and that the food was modestly seasoned, not bathed in salt like other places... Not a fan of Jell-O so a little more variety in desserts would be the cherry on top! Maintain the same standards day after day and this place will soon become Okotoks' favorite buffet destination!!

Jul 2, 2018
I’ve never posted a review in my life, but I felt this was important to say: I was enjoying my meal until my glass of coke was almost empty and I saw there was SEVERAL bugs at the bottom of my glass, and crawling up and out. I noticed a bug on the table. When I told the man working he took my drink off of my bill, but scarily didn’t seem that surprised or mortified when I showed him the glass of bugs.

May 27, 2018
Amazing food. They have a brunch on Sundays but still serve chinese food. The staff was wonderful and very friendly. New favourite place 💛

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Opening Hours

Mon:4 pm - 8 pm
Wed:4 pm - 8 pm Open Today
Thu:11 am - 8 pm
Fri:4 pm - 8 pm
Sat:4 pm - 8 pm