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Butlers Restaurant

Butlers Restaurant

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4.1 Google Review
292 Crescent Rd E, Qualicum Beach, British Columbia, V9K 0A5, Canada
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Refresh Reviews 4.1


Mar 19, 2018
The place to go when you're feeling elegant and want the full treatment. The food is also impeccable haute cuisine. Not cheap, but that would be ridiculous!

Apr 5, 2018
I did not eat in this resturant but just visited this Manor in Qualicum beach which is across the street from the Golf course.This Manor is 105 yrs old and the original rooms are naned after such guests as John Wayne/and other movie stars that frequently visited and stayed in such rooms.Right now they have rooms celebrating there 105 yrs at $105.00 per night(regular $250.00)and they have built on sides with villas...1 bedroom 1200 sq ft fully furnished which are $150.00.....

Mar 31, 2018
We've used Butler's restaurants for many special occasions. It's a quaint, elegant dining space nestled on the Brown Property at Crown Mansion. It has undergone changes in management and this time it really showed up in the guest experience. The service was poor though not all of it due to the server. Typical points of service including ensuring glasses were full, wine poured etc. was not done. The bread arrived at the table 35 minutes into our being sat, the starters (for which only a couple people in our group ordered) 60 minutes into the service and the mains came 2.15 minutes later. Other tables were complaining likewise and it seemed all were overwhelmed. I saw servers frustrated as facing all the complaints and there was no F&B Manager or next level person trying to placate the guests. Our server remarked she was new but with extensive experience but had just been "thrown in, sans training". There didn't seem to be a next level mgt. person for the servers to direct customer complaints too. The food arrived room temperature to cold for some and we sent some parts back as a result. The 2.15 hour wait time had our guests fidgety and the guest of honour fell asleep waiting. Overall, extremely disappointed. The new management has a lot of work to do getting this back on par.

Mar 23, 2018
The food was excellent but our server smelled of cigarettes (big turnoff) and wanted to talk and talk and tell us all her problems. We sat near the fireplace where she kept her phone and dumped dishes all night. It was a disgrace. We'll go back when they clean up her mess.

May 17, 2017
The description on the site caught my eye. Called to reserve for dinner but the message said they were busy but would call back asap. Never did. We drove there, looked run down and empty. Inside a lone women looked up from her desk. Is the restaurant open, we ask. No, she replied without getting off her seat, there was an incident. When I suggested she change the phone message she appeared disinterested. Avoid this sad place.

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