A&W Canada

I have been to this place few times by now and every time was satisfying. Staff is welcoming and fast. Food comes out pretty quick. I find their burger is tastier than McD’s. I didn’t really like the the chicken wrap tho. The tortilla has a raw-flour taste. It’d be great if they grill their tortilla as well. Restaurant is always clean and staff works hard to keep it that way.

Really cool standalone A&W location. There is table service, which is super neat. Everyone working there is so so so friendly and welcoming. The decor is really cute and retro. If you're looking for a quick bite and are in the area, give it a go!

Kitchen staffs know what they are doing (two stars out of two), Front staffs are not (zero stars out of three stars) Before I write this review, I went there number of times to see how consistent Food quality & customer service are. I believe not long ago they did full renovation on their interior which now has retro but newer look which I appreciate. Every time when we order food from this location, kitchen staffs really know how to make burger & fries. Burger has good visual presentation nice, juicy. Their fries are hot & crispy. Sadly, front staffs basically ruin the experience for customers. Not sure what their problem is but when we ate at the store, she wasn’t really listening and kept saying “excuse me? What was that?” Multiple times - definitely not friendly, not approachable. When we were trying to do drive thru, this cashier keep telling me they have this promotion (cheaper burger) when I clearly explained to him that I want to use this particular coupon for two set menu. I noticed he was not fully fluent in English so I explained as clear as possible ordering two set menu and one more fries. He seemed he completely understood then gave me the wrong order. Of course we noticed after we drove out so we had to go back and tell him. Apologies? No way, he started making excuses and said I wasn’t clear with my order. Just sad experience every time makes me wondering if we should continue to go there. He asked me if he can have one of the fries back and he just snatched from me and gave me the newer one while my other food was getting cold but did he care? nope, no sorry I heard. I know it’s hard to find a staff who can work at late night but at least hire / train them to be more customer service oriented staff 👎

Great place for your late munchies. However the onion rings were cold and the drive through attendant had difficulty understanding English so ordering took extra time. This location is open until 12 midnight. Burgers were good and hot.

The purpose here always made fresh to order. I've never had a problem with this place to date which is something I find to be consistent with other A&W restaurants