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Red Robin Gourmet Burgers

Red Robin Gourmet Burgers

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4.2 Google Review
Kamloops, British Columbia, V2C 6R6, Canada
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Google Reviews

Refresh Reviews 4.2


Apr 29, 2018
Honestly great food and great management, food was nice and hot. Was a little disappointed that I had to call a manager over to talk to a employee in the kitchen on Saturday night for deciding to yell at another employee in the parking lot? Like why the hell there? Guy was honestly out of line I had to step in because I thought he was going to hit the other employee (who is a female and who has been off shift for 2 hours) but over all great food Bryce was great friendly and fast with drinks, would recommend for the most part

Apr 19, 2018
Good reasonably priced food and if you sign up for their free memberships you get so many random perks it's worth it definitely our go-to spot in town when you want a quick bite and casual setting. The staff is friendly and helpful for the most part and i definitely have to acknowledge Nyree who was so helpful when there was a mix-up. Dealt with the situation calmly quickly and with grace.

Apr 5, 2018
pay attention to the consistent reviews of poor service UPDATE - JAN 2018 After having a 2 or 3 'decent' visits (nothing spectacular) we had a repeat similar to our first bad experience. The service was horrible yet The atmosphere had the young staff buzzing around, doing everything like cleaning and re-arranging inventory rather than serving tables. There were 3, what I assume managers that were overlooking the kitchen plates - switching between touching food and checking their cell phones while they stood there. Pretty sure that's against sanitary serving 101. That micro managing / hovering over the kitchen staff still didn't stop our poutine being served to us WITHOUT cheese(See picture)? The server suggested it was probably hidden in the sauce.....right..... I can only make an observation when the managers decided to treat themselves to a booth to meet/eat/socialize that the leadership here stinks and don't appear to support their staff by contributing, and doing a proper evaluation of whats important to the restaurant at that very given time (anything that would affect patrons should be done outside of hours) Out of the 20 workers that looked like Hosts / Servers only about 4 of them appeared to be actually delegated to serving tables. -----------------------original review from 2014 below ----------------------------- Wow - perhaps it was bad timing.... twice......(always have to give it a second chance, right?) the first server was good intentions, but apparently the kitchen staff decided to clean up for the night (dining around 8pm) second time, server was horrible, no check up, no drink refills, again about 5 tables and food taking 30 minutes. Atmosphere lacks a team effort amoungst waitresses, about 7 of them on the floor but one working the tables. these teenagers left running the place need some guidance, have someone there with some good experience show them the right way to represent your restaurant! All that is saving your bacon is the big name reputation that people rely on when visiting this location.I

May 25, 2018
Unlimited Freckled strawberry ice tea and fries. Pepper bacon burger with jalapenos and brioche bun... great looking waitresses... what else could you ask for?

Apr 25, 2018
Fantastic burgers and amazing deals. Bottomless sides and drinks. Our server Jessica was one of the best servers I've encountered in a very long time. Amazing service!

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm Open Today
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm