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Jack's Place

Jack's Place

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3.8 Google Review
2020 Country Club Way, Victoria, British Columbia, V9B 6R3, Canada
(250) 391-5225 jacksplacebearmountain.ca
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Google Reviews

Refresh Reviews 3.8


Mar 27, 2018
Don’t come here. I went here for an event (that I paid to go to) on Saturday. The food was really good, the waitress was great, but unfortunately our day was ruined by the incredibly rude manager. Right in the middle of the presentation he burst in, interrupted the woman in the middle of her sentence to complain about the scent of essential oils she was displaying to us and said they were making his eyes water. While I understand people have allergies and sensitivities he could not have handled it worse. He was so, so incredibly rude, he couldn’t even wait for her to finish her sentence. The room had been rented out far ahead of time and they were clearly informed that it would be a presentation relating to essential oils and natural health products. I can’t believe that man is a manger, he lacks any tact and has absolutely zero customer service skills. I can’t emphasize enough how rude he was from the second he entered the room. I don’t think I’ll ever go back just based on what an immature and rude person ‘Bryce’ the manager is. I have no idea how he got a job as a manager if that’s how he treats customers. I don’t think I’ll be going back by choice. I don’t recommend coming here at all. I definitely WOULD NOT recommend you holding any sort of event here either.

May 27, 2018
Pretty busy golf club restaurant - food here is 100x better than the westin down the road. Care and effort are put into the dishes and it shows. Servers are fun, all around a solid operation.

May 23, 2018
Really good portioned, great tasting food. The staff are friendly. The only con that I may have is how loud it is, but that's not a major problem.

May 4, 2018
We go here quite often. The service is awesome and the food is always as expected. Great place !!

May 1, 2018
I go there with my family frequently and we are never disappointed. The manager is great and so is his staff, which happen to be super professional and super attractive, just sayin'

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Opening Hours

Mon:11 am - 11:30 pm
Tue:11 am - 11:30 pm
Wed:11 am - 11:30 pm
Thu:11 am - 11:30 pm Today
Fri:11 am - 11:30 pm
Sat:11 am - 11:30 pm

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