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Dairy Queen

Dairy Queen

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3.5 Google Review
6888 Island Hwy, Nanaimo, British Columbia, V9V 1P6, Canada
(250) 390-1595 www.dairyqueen.ca
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Google Reviews

Refresh Reviews 3.5


Apr 24, 2018
Never too overloaded with customers. Nice surroundings. The menu offers a nice selection of Asagio Bread sandwiches, Burger's with Combo's and Fruit Smoothie's. Eat, Drink & Be Merry at Dairy Queen.

May 25, 2018
Washroom dirty. Staff more involved in their phones than being courteous. Food not completely cooked

Nov 29, 2017
Waited 6 minutes before someone acknowledged that I was standing there. (Only me and my daughter in store). Food sat for a few minutes before they served it. Fries were cold and from the taste not fresh. Burger was poorly out together. They then served it and forgot the sundaes. Which had hot fudge sauce all down the side of the container. Seemed like employees need a lesson on customer service. They were more concerned with talking to each other.

Nov 29, 2017
All right, Let’s start with this. Poorest poorest service, 0% responsibility and the worst customer service I have ever had in the world. I ordered a customized cake and was supposed to pick it up on Wednesday, and when I come in and ask for my thing one of the employees go inside and check for it and comes out talks with the other employee, having some discussion with each other and then the owner comes and says this cake cannot me made, it’s a bread cake we only do ice cream cakes here. I was like shocked, shattered and what not, Birthday party is about to start and you took the responsibility for the special cake and you are all excited to pick the present and rush and then something like this happens. This has happened before too with many of my friends. They close anytime they want, sometimes no body comes to the drive thru even after waiting for 5 minutes. And even after all this instead of apologizing or feeling sorry the owner/ boss promises to make the cake ready in few hours and what I see then. Nobody is picking up the calls and when stepped there no similar staff is there who was there in the morning. A humble request to DQ management team, if you don’t know how to run a business please don’t buy any. It’s will save you a lot of money and us a lot of time. Neither I am going to any of the DQs nor I am gonna recommend anyone.

May 14, 2018
This particular dairy queen had soggy fries and buns with undercooked meat and ice cream that tasted like smoke

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Thu:11 am - 11 pm Today
Fri:11 am - 11 pm
Sat:11 am - 11 pm