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McDonald's

McDonald's

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3.3 Google Review
3605 Gellatly Rd, West Kelowna, British Columbia, V4T 2E6, Canada
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Google Reviews

Refresh Reviews 3.3


Apr 30, 2018
This McDonald's is always closed at night despite claiming 24/7 service. Today I waited 10 minutes trying to order from the left drive through but no one answered. Meanwhile the right lane has two cars both getting serviced. I decided to go in and order from the self checkout. That had no receipt paper. And the staff were swearing over the counter. I spoke to the manager he was very nice but this level of service is no acceptable from a fast food restaurant

May 8, 2018
Excellent service, clean, & accomodating. I was very happy to be able to charge my phone, enjoy a meal and delicious coffee. Convenient location. Very happy with the friendly staff.

May 18, 2018
Stopped in art McDonald's about 7:30 pm on May 17th for a sundae. The place was a shambles! Overflowing garbage in all bins inside plus a line up of people waiting to claim the food that they had ordered using the computerized delivery system. We waited 10 minutes for our ice cream and when we went to sit down none of the tables had been cleaned. The icing on the experience was that someone had thrown a bunch of straws in the parking lot and they were being strewn about as cars drove over them. I realize that McDonald's is a busy fast food place but surely staff members can be delegated for cleaning tables and emptying garbage. Even our sundaes were disappointing due to the crusty fudge sauce. Next time, Dairy Queen!

May 30, 2018
Order take our was wrong and I had to go back. Uggg. Soft serve was super small. I told them I didn't order the "baby cone" as my kids looked at me like "that's yours Dad" Keep it simple McDonald's! Ps. Bring back the mcrib while you are at it please. Of coarse we will be back.

Mar 11, 2018
Slowest McDonald's I've ever been to. I stood at the till for over 5 minutes waiting to pay for a drink. Not a single employee acknowledged me even though they looked at me. Whoever is managing this place needs to go for some training. For how many staff was On, it shouldn't take that long to serve people. I don't blame the employees though, it really comes down to management. They clearly don't know how to prioritize and delegate tasks, the basics of management.

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Opening Hours

Mon:5 am - 12 am
Tue:5 am - 12 am
Wed:5 am - 12 am
Thu:5 am - 12 am
Fri:5 am - 12 am Today
Sat:5 am - 12 am