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Jack's Family Restaurant

Jack's Family Restaurant

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4.4 Google Review
20 Benjamin Rd, Waterloo, Ontario, N2V 2J9, Canada
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Google Reviews

Refresh Reviews 4.4


May 4, 2018
Great food, I highly recommend for breakfast comfort food. This restaurant is popular so be prepared to wait to get seating if you come during their busier hours. Some of the portions are oversized. I suggest if you do not have a great big appetite to share plates. This restaurant has a cute adjoining clock store which you can see on route to the washrooms. The women’s washrooms are clean and have both a changing table and accessible stalls.

Apr 21, 2018
WOW. This restaurant was amazing. We were in town for 4 days for a volleyball tournament and went to this Restaurant for several meals. The staff were outstanding. Super friendly, and very fast service. We had a team lunch (25 people total) and the waitress was on the ball (she took everyone's order on her own) and the food didn't take long at all. Definitely get your money's worth. HUGE portions.... So worth it. Thank you for being so cheery and courteous.

Apr 29, 2018
Went for Sunday morning breakfast, was fine with waiting as of course it would be busy on Sunday. Once we ordered, we waited over a half hour for our breakfast. I understand that it was busy, but even our usual breakfast joints get the food out in a timely matter. When it arrived, the food was not hot and my “hash browns” were more of a mashed potato situation. Food had no flavour. Server was not attentive. Once we finished our meals and our plates were cleared, we waited another 20-25 minutes to get our bill. The price of the food did not match the quality, I’m sorry to say we will not be returning.

Feb 3, 2018
Possibly the best family restaurant in KW hands down. It's amazing how much you can fill your stomach with only $30-35. This is in direct comparison to the main restaurant chains like Swiss Chalet or Kelsey's, which usually gets around in the $45 area. Surprisingly the food here is miles better in both quality and quantity than the two mentioned restaurants. The only negative side is that the waiting times are usually really long during peak hours, but all that waiting will be rewarded with an appetizing satiated meal. And if you arrive before 2pm, definitely ask for a breakfast menu as there breakfast and crepes are deli!

May 1, 2018
Customer service was excellent, food was exactly as in pictures. Food was hot not cold. They had a line up but they move that line efficiently. I cannot say enough about this place. Wish i had taken some pictures. I had eggs benedict and it was made to perfection.

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Opening Hours

Mon:7 am - 9 pm
Tue:7 am - 9 pm
Wed:7 am - 9 pm
Thu:7 am - 9 pm
Fri:7 am - 9 pm
Sat:7 am - 9 pm Open Today