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Franklin Pizzeria & Restaurant

Franklin Pizzeria & Restaurant

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3.6 Google Review
2399 Kingsway Dr, Kitchener, Ontario, N2C 1A5, Canada
(519) 893-0955 www.franklinpizza.ca
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Google Reviews

Refresh Reviews 3.6


Mar 17, 2018
Decided to come here for a quick dine in pizza. Stood at the counter for 5 minutes and no one working there (at least 6 people) acknowledged us or asked to take our order during this time. They kept on answering the phone clearing tables. We ended up leaving. If you’re going to ignore customers, you clearly don’t need them to be in business or care about what you do. Definitely will not return. We noticed the place was also quite dirty and it’s probably for the better we didn’t end up eating here.

Nov 11, 2017
went there to get something to eat with a friend who lives down the street. That was my first & last time going there. All the owners (I'm assuming it was them) did was give us attitude. We had a big, misunderstanding at the counter when I ordered my food & they tried blaming me for not saying anything. I asked what they use for topping on the sandwiches & the old man just pointed at the board. How am I supposed to understand that?! When I placed my order (for a plain sandwich) they served me my sandwich but it had mayo, lettuce & tomato on it. When I took it to the counter they bitched at me for "making the mistake" & said that "I'm wasting their food" Its not my fault if you don't know how to listen! Plus it wasn't that special. The sandwich was tiny & the fries were just chopped up potatoes. Plus I ordered a drink with my meal & never received it. When we went to pay, I complained saying that I never got my drink & he pretty much threw the can in my face on the counter. I told him, I'm not taking it since I was finished & he yelled at me to take it. His excuse was"the system was too complicated to take it off the bill" If you don't know how to use a cash register, than you shouldn't be in the food business; or at least hire someone who knows what they're doing. Never again, am I going back there, after how I was treated. I'd never recommend anyone to go there.

Mar 26, 2018
fantastic food, friendly service, fair priced

Apr 2, 2018
Friendly place, great owners great food and hot sauce (Death)for wings

Apr 27, 2018
Great restaurant to eat at an have a drink. Take out available as well.

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Opening Hours

Mon:4 pm - 10 pm
Tue:4 pm - 10 pm
Wed:4 pm - 10 pm
Thu:12 pm - 10 pm
Sat:12 pm - 12 am