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McDonald's

McDonald's

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3.3 Google Review
3140 Rutherford Rd, Vaughan, Ontario, L4K 5R3, Canada
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Google Reviews

Refresh Reviews 3.3


May 4, 2019
My niece and I went to this location this morning, at the drive-through, we ordered a few bagels and 4 coffees, we wanted to add 2 more coffees, but the person told us there was a limit of 4 when ordering at the drive through. After hearing a heavy sigh from her, she added the other drinks. When we got the drinks, they gave us only 5, we told her there was 6 drinks, but she insisted that is what was given to us, I said we didn't hide one, these are the drinks, 4 in the tray and one in hand, then she took the receipt to check, she gave us the other drink. We then noticed that one of the coffees we ordered was wrong; it was supposed to be a small vanilla latte, but was labeled 2 milks. She took it back and supposedly made the correct drink. When we got home, 2 of the coffees were 3/4 full and 1 was even less than that. Also, the latte that she was to replace was still a regular coffee with milk. The white mark they put on the lid was smudged and, "LAT" was written Clearly they didn't replace the incorrect one, but just changed the letters on the lid. I contacted head office shortly after, as they were not picking up the phone when I called. This is not the first time I have experienced being short on the amount of coffee they put in the cup, as this has occurred to me quite frequently in the past. If we order and pay for a medium, we should get a medium, not a small in a medium cup. Be aware and let this corporation know that this is not right.

May 26, 2019
25 minutes for a couple of Happy meals and a cold chicken BLT sandwich. My meal at Jack Astor's earlier in the day was served faster and hot. Would not recommend this place.

Jul 2, 2019
Went for nugget combo for my hungry . Quick and easy. Excellent customer service. Glad I went in instead of drive through.

Jul 1, 2019
Can't fault them too hard. Came on Canada Day during peak lunch hour. Food came quickly but all condiments and napkins at the self serve station was empty but just ask them at the front and the provided some quickly.

Jul 2, 2019
Absolutely disgusting. Messed up our order several times. Nobody not even managers wearing hairnets. Several people wearing fake nails, we were constantly checking all of our food to endure that a nail hadnt popped off and into our burgers. Incredibly unprofessional as their were workers out of uniform, cussing and many workers overall doing no work.

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