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Pizza Nova

Pizza Nova

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3.4 Google Review
99 Main St E #A, Huntsville, Ontario, P1H 1H1, Canada
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Refresh Reviews 3.4


Apr 27, 2018
Always had great experiences until today. The woman at the front counter was rude and ignorant. And when one of our slices of pizza that was supposed to be cheese had mushrooms and onions all inside of it, we politely asked for a replacement. The woman at the counter including both owners treated us horribly and proceeded to talk about us a few feet away. The replacement was burnt to a crisp, and reluctantly we went back up and mentioned it was black burnt (Again, politely ) so we just asked for our money back this time for that slice. The rudeness escalated, and then both owners and the very rude woman at the counter proceeded to talk about us so loudly that we could hear them in our seats - and all 3 were laughing hysterically, cracking jokes (still talking about us). It was SHOCKING and a complete let down. The customer service was just awful. As mentioned, we've always received good service and the food has always been good, until today. The owners that were once pleasant and nice, were just plain awful to us. I have never been treated in such a manner in my life. Save yourself the trouble and stay away from this place. While the pizza is normally great, it's not worth being berated, talked about rudely, and laughed at JUST because you ask for a new slice of just cheese pizza (which shouldnt come with onions and mushrooms). If I could give it to 0 could give it to 0 Stars call I would. It's a crying shame, because as I said the pizza was always great before and we never had an issue with customer service before.

Mar 12, 2018
I thought pizza pizza was good. This place beats them hand down. Best portion. Best presentation. 👍🏻

Mar 27, 2018
Pizza is good sometimes, bad other times. Delivery drivers are great. Some interesting in store staff

Mar 26, 2018
polite, kind and professional. thank you pizza was great

Dec 31, 2017
Pizza ok they need all new stuff its run very poorly and have the rudest staff i have ever come across i order a walk in they told me 20 over the phone wen i got there 25 min later the pizza was jus getting put in the oven i asked for a refund cause i already paid and they refused to give me my money and i was forced to wait. I do no recommend this place to anyone!

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Opening Hours

Tue:11 am - 12 am
Wed:11 am - 12 am
Thu:11 am - 12 am
Fri:11 am - 12 am Today
Sat:11 am - 2 am

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