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Thai Express Barrhaven

Name: Thai Express Barrhaven
Address: 3777 Strandherd Dr, Ottawa, ON, K2J 4B1, CA
Telephone: (855) 842-4246
Price range: $$$

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3.4 Google Review

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3777 Strandherd Dr, Ottawa, Ontario, K2J 4B1, Canada

(855) 842-4246 www.thaiexpress.ca

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Refresh Reviews 3.4

Allen Lee

Mar 18, 2018

Their customer service is very, very poor. Although I understand that the “Skip the Dishes” app is new to this area and there will be bugs, it seems like our order error was a mistake on their part. They brought the wrong order to our home and when we got a hold of someone there finally, he wasn’t concerned at all we didn’t get our food. He was more worried that what we got was not our order, but another customers and he made sure to tell us it belonged to someone else like he was going to try and re-deliver this to the correct customer. It’s not like we touched the food, but that’s incredibly unprofessional. Then, he asked us to come and drop the dish off to him and pick up our correct order....... ummmm hello, we ordered a delivery service. He kept telling us to come pick up the food and we told him that’s stupid, no. He then just brushed us off saying, I’ll call you back. It’s been 10 minutes since we last talked to them. TERRIBLE MANAGEMENT STAFF, if there is any management.

Sara Kearley

Mar 4, 2018

My family always have a good experience with any Thaï Express. Food always stays hot until the bottom of the take out container. Food is always flavoured the way we like.

Amber

Feb 14, 2018

not normally one two write a review but after many efforts to contact customer support for Thai express I am aggravated with this location. I called and placed a delivery order and after 2 hours called back of course they were closed and my order NEVER showed up. I tried to give them a second chance made another delivery order called them back after two hours where they assured me it was on the way, 10 more minutes go by and they call me saying the order wasnt even started and want to know if i still want them to start making it with a slap in the face offer of $5 off because I complained that I wasn’t my first issue with them . I would not recommend this location to anyone, at least not there delivery service .

Justin Cranford

Apr 27, 2018

Good food. Service is kind of slow compared to other Thai Express locations.

Edmund Yang

Mar 7, 2018

really bad place to order your Thai, bad service and employee have little to no training, irresponsible and most importantly, FALSE ADVERTISEMENT! they will charge you extra for something that is not on the manu. worst way to do business. this is fraud!

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