The Annex Room Restaurant

We recently visited the annex for our first time. We had looked at the menu ahead of time and two in our party were interested in trying one of the 5 appetizers listed. When the menu came 4 of the 5 items had been whited out. 2 people in my party settled on soup instead. It was a special that evening- coconut curry I believe. It arrived in a small bowl, the perfect size for an appetizer. The soup was average, nothing special. We learned when the bill arrived that this small bowl was $9.00 - our mistake for not asking ahead of time. . Main course selections were made- mango salmon, stir fry and spicy Thai noodles with chicken. The mango salmon was average. The stir fry was incredibly salty. One would think a chef would do a tasting before service a dish like this. Besides the saltiness the noodle bowl was drowning in half a bowl of liquid. The spicy Thai noodles we're bland and it wasn't just a matter of ordering the dish " mild" it was simply tasteless. The "swimming in liquid situation" was evident in this dish as well. Chicken in this dinner option had a very strange texture. This dish was hardly touched. We asked to take the Thai noodle dish home for a family member who will eat anything. While I appreciate the use of paper/cardboard take out containers, by the time we exited the restaurant the whole bottom of the container was soggy and the liquid was dripping out. The whole thing went into the garbage. While I can overlook one or perhaps 2 issues there was not one bright spot in this dinner. A very bad experience.

We went to the Annex room on Saturday night and were completely delighted with the amazing plates full of flavour. We had an appetizer, a main, and even saved room for the most delicious desserts!! We will definitely be back again. It's fine dining, and I was ok not having my cell phone out on the table and just enjoying each other's company. Well worth a visit!

Waited over an hour for a pizza. The food arrived cold. The owner apologized and compensated for our entire meal. We won’t return here.

This is my favourite restaurant in Stratford. The food, service, and atmosphere are all top notch! Try the martini's, they are fantastic!

I would like to preface this by saying my low rating was not about the food, our meal was 4 star delicious. However we experienced several serious staff problems that spoiled our experience and caused us public embarrassment. We poked our heads in at 1:15 to make a reservation for that evening. We could see four staff sitting around a table, we rattled the door, but it was locked. So we left. I immediately called the phone # posted on the door to make a reservation. No one answered despite the fact that we could see four staff sitting there. I got voice mail that requested my phone to confirm. Our message was never confirmed. When we arrived the server, asked if we had a reservation. I said I called and made one on Voice Mail. She said, "Did you receive a confirmation?" I said, " No." She said, "What time did you call? " I responded, "Before 2" She snipped, "well, there's no staff on then." I replied , " Well, we could see folks here through the window and the voice mail, said they would return our call." "She said, "Well, we will see if we have a table available." Magically, they did. And after we sat down it occurred to me she never asked my my name. So did she know our reservation had not been received? A simple, " I am sorry your reservation was not confirmed. I will do my best to find you a table.", would have been all that was needed. To be interrogated was not appropriate. Once we were seated., a supervisor seemed to step in. She took our drink orders, chatted pleasantly. My friend and I ordered the same prime rib special . She ordered Medium rare , mine medium. Her's was delivered well- done, and mine was delivered as I ordered. When then supervisors arrived . She asked, " Are sure , we didn't just mix up the orders?" Yes, you probably did but no matter what., one meal is going back. On the positive side, they got the next meal prepared as ordered very quickly. So we were happy. The bill arrived. We left a customary tip despite the earlier rude treatment by the the waitress. But, as I examined my bill I noticed that I had been charged for a more expensive wine than I ordered. I pointed it out to my friend, and she also had been charged an even higher discrepancy. I was willingly to walk out, but my friend politely pointed out that both of us were over-charged. The young woman that served us couldn't wait to get us gone, she disappeared for a minute to "Talk to her supervisor,kin. " , then shoved our tip at us saying , " Here just take my tip." Which we did. Not sure whether there is a service training problem, a management problem, but the treatment we received made us feel like they were doing us a big favor to serve us. Never again. Don't know if it was a one employee problem, but we will never return until we see consistent positive reports.