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McDonald's

McDonald's

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3.8 Google Review
600 Daron Dr, Palmer, Alaska, 99645, United States
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Google Reviews

Refresh Reviews 3.8


Apr 26, 2018
Sometimes the drive thru takes forever in the morning but it's a great place to eat inside. Great staff especially in the morning.

Apr 28, 2018
Tonight, I went to the Palmer McDonald's and ordered a kid's meal and asked to substitute the cheeseburger for a McChicken and they refused to make the substitute. Instead of charging me a $1.50 more for the kids meal which is what a McChicken costs at their establishment, they told me that I would have to buy the drink, the fries, the go-gart and the McChicken all separate from each other if I wanted to have the McChicken as a substitute in place of the burger. The manager even came over and back up her employee and refused to make the substitute for my 6 year old even though I was willing to pay the extra $1.50 for the McChicken. I then left the Palmer McDonald's and drove to the Wasilla McDonald's where they gladly without a problem substituted the cheeseburger for the McChicken. They even went so far as to not charge me the normal up charge for making the substitute because of the bad customer service that I received at the Palmer location. I will not be going back to the Palmer location and will be sure let others know that the customer service is seriously lacking at the Palmer store because they are more focused on their rules than actual customer service. From a frustrated mom, maybe next time charge your customer an extra $1.50 that she is willing to pay instead of refusing to bend your rules or policies. Also hire managers that feel empowered to take care of the customer instead of telling them no.

May 18, 2018
Always Great The Palmer M D is decorated. Nice

Feb 7, 2018
It's fair enough. You can tell they don't have primary corporate support. Fountains are usually off with carbonation and the fries don't seem to be as neer perfect, as they are at the Wasilla store. Good small town feel and nicely decorated inside.

Mar 7, 2018
Standard McDonlads. Quick service. Could be cleaner but it was very busy when I was there.

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Opening Hours

Tue:5:45 am - 12 am
Wed:5:45 am - 12 am
Thu:5:45 am - 12 am
Fri:5:45 am - 12 am
Sat:5:45 am - 12 am

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