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El Pollo Loco

El Pollo Loco

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4.0 Google Review
13233 W McDowell Rd, Goodyear, Arizona, 85395, United States
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Refresh Reviews 4.0


Apr 17, 2018
Love the freshness of their food. This was my first time here, had been passing by it for years, daughter was hungry, so we decided to try it. I had the chicken/shrimp bowl and it was DELICIOUS!!! My daughter had the 2 grande chicken tacos off their 5 dollar menu. Only drawback was that we couldn't finish our food, because we got full halfway through, even though we were sharing😁. I definitely would visit again, loved their beans /rice that were in the bowl, and they weren't skimpy on the shrimp which was an added plus. Good place to eat!

Apr 16, 2018
DO NOT RECOMMEND!! FIRST TIME HERE and was charged twice for the same meal and was left on hold for over 20 minutes by a Jodi when I called in and asked for a manager. I hung up and called again but no one answered. Sent an email to Corporate to get my money back for the "second meal" I never ordered or received and still no response. Did the survey and chose prompt to be contacted but it didn't even get my information or give me additional information to contact (automated system said thank you and hung up). Clearly no regard towards customer service or customer satisfaction.

Mar 2, 2018
Came in pretty close to closing, my own fault. Staff was still gracious, let me know what was and wasn't available, ordered a 2-piece meal and they hooked me up with 3 pieces to make up for the wait without even mentioning it. Awesome establishment, amazing food, never a complaint with El Pollo Loco. Edit: they also comped the drink to compensate for the wait. Incredible customer service and food.

Apr 27, 2018
Love the Pollo the serve and the rice n bean. Wish they give a little more rice it's usually a half a bowl. Other than that their sevice is great can b fantastic if they fill the rice container

May 3, 2018
Food was pretty good cannot complain the service was a little slow but it is what it is

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Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 10 pm Today
Sat:10 am - 10 pm

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