Naru

The sushi is pretty good. I really enjoy it. The best 3 rolls we have found so far are the 'angry wife', 'Tokyo drift', and 'dragon fighter'. The atmosphere is meh. Could be better but I don't really care a whole lot as long as the food is good. I gave a 4 star because the service is spotty. Sometimes we have good service, but other times it's not friendly at all. The plus side is that even when the server isn't friendly, she still kept our drinks filled.

Great food, but their consistently terrible service is the reason I'm even taking the time to post this. I am a server, I understand how difficult it can be (I always tip 20% minimum), but today's experience was just too much: I've always had issues with them over the past year with getting orders wrong and servers taking too long to come back to the table for drinks, taking orders/cards, etc., but today was the worst service I have ever received at any restaurant, period. The one star is ONLY because the food is good, at least when they don't mess up your order and actually get it to you in under an hour. Called twice to place an order for pickup, no one picked up the phone. I drove to the restaurant and placed my order, then called the restaurant while standing inside just to see if I had the right number. I did have the right number; the phone could be heard ringing clearly across the entire restaurant, as no music is played to create any sort of atmosphere (seriously, you can hear EVERYONE'S conversations around you). I watched two servers walk straight past the ringing phone: one went to a table of customers and the other casually walked to the bathroom. I left and came back to pick up my order. The man who greeted me sat me down at a table and took my card for payment. I then watched him set the card down on the counter and LEAVE IT THERE UNATTENDED as countless people walked by. Another server began sitting people AT the table I had been told to wait at, awkwardly asking me to move in almost incomprehensible English. I walked over and picked my card back up off of the counter, then waited for five minutes before another worker asked if I needed anything. As I was finally being checked out, the phone (sitting next to the register) began to ring. An employee picked up the phone, did not answer, hit END CALL, then said to her coworker "It's so annoying how the phone keeps ringing." WHAT? I've never seen coworkers blatantly refuse to serve people because it's "annoying" to do so. Considering how I'd called previously, this of course struck a cord with me. I then told them I had called three times to try and place an order and no one answered the phone, to which one of the workers replied to me "Well at least you got your food." Are you kidding me? Yes I got my food, after taking two trips to the restaurant and wasting a good thirty minutes of time. After a business did not answer its business phone to do BUSINESS with customers, I should have had the mind to go somewhere else. If you want good food at the price of terrible service, go to Naru. If you're like everyone else and want good food while dealing with someone who is at least decently pleasant or good at their job, go anywhere else in Conway.

HOSTILE EMPLOYEES, terrible food I have ordered take out twice through bite squad. The first time it was an hour to get the food redelivered because it was incorrect. So this time, I decided to take the food down myself and get it fixed because it might be faster. When I walked in, a bitesquad girl walked in just ahead of me. I watched as she gave the lady her order number and then politely asked if they could check the order. The lady refused and got pretty hostile. The girl said her other orders had been wrong that day and she didn't want to lose any more tips. She also said she wasn't allowed to open the boxes and needed their help. It was absolutely awful how this girl was treated for trying to do her job. The employees all watched as this lady kept yelling at this poor girl until she was in tears. I didn't even bother to speak to them. I set the food on the table and shook my head, and walked out the door. I WILL NEVER RETURN. I WILL TELL EVERYONE I KNOW ABOUT WHAT I SAW THIS DAY. This explained two things: 1. Why both orders I have ever gotten from them were wrong. 2. Why there was no one else in the restaurant during what should be the busiest time. The food is mediocre at best.

The food was really good and service was great. This place is close to the university so probably does a lot of student business. A good place to drop in for a quick lunch

The worst customer service I have experienced. If you come in with a concern or complaint, the manager will just tell you to leave.