El Pollo Loco - Restaurant - Alhambra, CA - VerView
Get to the top of the directory by claiming your business!
El Pollo Loco

El Pollo Loco

Claim Business
3.7 Google Review
Direction Bookmark
2528 W Commonwealth Ave, Alhambra, California, 91803, United States
(626) 289-9882 www.elpolloloco.com/locations/store/5917
Map
Read our review guideline

Write a Review

Loading…
Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.7
Apr 5, 2018
Burritos have more beans and rice than the chicken. Tortilla was cold and stale taste. I opened the burrito and I had only two small chunks of chicken. It seems as if they took half of a small drumstick and placed it in the burrito without the bone. I went back to the counter and showed them..that's when they took a big scoop of chicken and placed it in a large salsa cup and handed to me to place it in my burrito. Thank you for the extra portion of chicken, but your customers shouldn't have to go back and show you how little amount you provide....My recommendation to customers, open your burrito first, then you'll see what I mean...for the price you pay.
Feb 16, 2018
El Pollo Loco is my favorite restaurant because they do not use dirt grease to cook. Their favor is truly delicious. My husband and I hardly can wait for their coupons to arrive, to run and buy their food at a reduced price!
Jan 9, 2018
My food was really bad tonight but I wasn't going to write a bad review because it could have been a bad night one time thing but then my boyfriend told me what horrible customer service he received from the MANAGER and that really has no excuse. I work in retail. He used to work in fast food. We almost never complain and when we do we're always polite because we know how it feels to be on the receiving end. My burrito had a pointy bone in it and some weird white rubber chunks that I almost choked on so my boyfriend went to let them know that these things were in the chicken and she was dismissive and just said "it happens" and gave us a new burrito even though we just wanted to let them know and maybe get an apology. He didn't demand new food or a refund and he didn't raise his voice but she, being a manager, didn't have the courtesy to apologize for the inconvenience or even say have a nice night or have a good one or anything. Now I have a bad taste in my mouth and a new burrito that may or may not have bones and god knows what else because according to the manager "it's shredded chicken so it happens". A lot of the other employees are friendly and the food is generally pretty good but I will not be going back any time soon knowing that my food might make me choke and then on top of that a manager will give me attitude.
Apr 19, 2018
Bad customer service ever the management isn’t good enough to serve the best for customers. Worst restaurant I have ever been on.
Dec 20, 2017
Food is fine, usually pretty good actually. But this location constantly forgets things or doesn't want to give out certain salsas. I still go but it can be annoying.

INDUSTRY BLOGS

Female Bootleggers of Prohibition: Stories of Defiance
Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed to...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist
Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Luxury Beachfront Homes Costa Rica for Sale
Luxury Beachfront Homes Costa Rica for Sale

Costa Rica’s luxury real estate market has grown significantly, driven by international demand for exclusive, lifestyle-oriented properties.

Kindred Consulting C.R.

Whisky 101: A Light-hearted Guide to the Water of Life
Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide
Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Passive Income Properties in Costa Rica
Passive Income Properties in Costa Rica

Costa Rica has become one of the most attractive destinations in the world for generating passive income through real estate.

Kindred Consulting C.R.

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History
The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery
A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords
Map

Opening Hours

Mon:9:30 am - 11 pm
Tue:9:30 am - 11 pm
Wed:9:30 am - 11 pm
Thu:9:30 am - 11 pm
Fri:9:30 am - 11 pm
Sat:9:30 am - 11 pm Today