Napa Rose

My family and I have gone to Napa Rose on many occasions. It's an absolute favorite of ours, and we have never had something we didn't enjoy there. Our server tonight, Becca, was phenomenal. Such a great personality and always making sure we were taken care of. Thank you Becca, we hope to have you as our server again in the future!

My girlfriend and I made a reservation here during a birthday trip to Disneyland. Our first visit to the hotel & Napa Rose. Food was delicious, very good wine selection. Service was good, just prepare yourself for the speed of it... This is definitely fine dining, so plan on being there for a bit. Our dinner was over 90 minutes & we were trying to zip things along so as to get back to the park and fireworks. But if you want a great dinner and cool experience, makes a great detour from the regular food that Disneyland offers.

We had the good fortune of being in the private dinning and patio this evening. Rodney, Yvonne.. You're the best!

Today my girlfriend and I went to Disneylands California Adventure. It was about 4:30 and we were ready for a cocktail. I looked up Napa Rose hours on my phone and found they opened at 5:00 so we headed towards Napa which is housed within the Grand Californian Hotel. We walked through the door at 5:02pm to find a full bar. I thought it was weird that Napa had supposedly just opened 2 minutes ago and the bar was already full. There were 4 open seats at the far end of the bar so we walked toward them and were told by bar staff that they were reserved. When did reserved bar seating become a “thing.” We then looked around the lounge for a seat. Every group of chairs had at least 1 person seated. A group of chairs is as few as 3, as many as 6 (I think). In the far corner there was a lady by herself seated at a cluster of 6 seats. We asked her if all of the seats were taken, she said just the one next to her. We then asked if it would be okay if we joined her. She said yes so we sat down. People continued to come in and go straight to the four empty bar seats only to be told they were reserved. A moment later a Napa staff person asked us if we were having dinner tonight. I said “we are here for cocktails.” The Napa staff said she would have to move us to a table for two or split the group of chairs we were seated at up into two tables. She asked us to please follow her to another table so we did. She asked us to wait while she moved another group from the table where she was going to put us. The table she wanted to move us to is directly across from the hostess station. Anyone who is waiting leans up against a rail/divider that the table butts up against. Having just walked in minutes ago to an almost empty lounge I didn’t feel we should be seated at what has got to be the worst table in the lounge. I told the Napa staff lady that we wanted to go back to the now empty table where we had just come from. We walked back to the table and the Napa staff followed. At that time she informed us that “with the way the lounge works now I am going to have to ask that you put your name in and wait for a table.” (a lounge table, a wait for your dinner table to be ready lounge table) I told the Napa staff lady “no thank you, we will go somewhere else.” At this point it was 5:07pm. We walked out the door and I stopped to check-in on yelp so that I could come back later tonight and write of our experience today. While I was checking in literally outside the door I noticed that there was NO ONE waiting at the hostess station, NO ONE leaning up against that table I didn’t want, and lots of open chairs in the lounge. At that time I decided to go back in and asked to speak with the manager. The managers name is Yolanda. She was very nice and seemed bothered at what had just happened. I pointed out the tall white lady with red hair who tried moving us and basically ran us out of a nearly empty lounge. Yolanda offered to seat us and assign us a different server. I declined and said we will take our money somewhere else. I have dined at Napa Rose numerous times at the Chefs counter. The food is always beyond delicious, the wine pairings are spot-on perfect, the staff very accommodating, the bill.....hundreds of dollars. Dinner is served in the lounge. I have had appetizers and cocktails several times in the lounge. I have NEVER had to check in. At times when it was busy staff has helped to seat us. I don’t know what happened this evening in a mere 5 minute time span. I expect more from this Disney establishment, a whole lot more. Its going to be a good long time before I patronize Napa Rose again.

Noel the bartender was great! Fun to chat with and gave a generous wine pour. They have great prices on their scotch too