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Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

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3.8 Google Review
78395 Varner Rd #suite a, Palm Desert, California, 92211, United States
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Google Reviews

Refresh Reviews 3.8


Apr 8, 2018
I really enjoy Popeye's product. Pretty much everything that they make that I've tried is delicious. This Popeye's location is the only one that i know of that's closest to where i live which is in Palm Springs. For me, I consider Popeye's a real treat that I've grown to look forward to because i don't have it often; only once every couple of weeks and i don't mind making the trip all the way to Palm Desert to get it. The only issue that i have with this location is centered specifically around cleanliness. I have a pretty extensive background in food services and customer service so i understand it's importance. I'm the type of person that truly appreciates a very good dining experience and i usually show my gratitude not just by giving good tips, but also by making it known directly to the waiter and the owner of the establishment just how much i enjoyed my experience. What I've observed on a few occasions at this location is that the staff is NOT CONSCIENTIOUS about the condition of the dining area. The tables and seats are always dirty with food smudges and covered with debris. It's something that is EASILY CORRECTED if people understand it's importance and how it reflects on the overall image of the business and how it puts the customers mind at ease. I had to wipe my table off myself on more than one occasion and that is something that ought not be. On my last visit there not long ago, I had to go out to my car to actually get napkins because they were completely out of napkins. I used them to wipe off the table before i decided to take the order to go while my girlfriend and i were waiting. When i was at the counter placing my order I asked the person serving me to please give me a clean cloth so i could wipe the table off myself but she didn't give me one. Instead, she decided to come out herself and wipe a table or two, but that wasn't until about 15 minutes later. Aside from that, this is a nice place to eat.

Apr 22, 2018
Great service. If chicken just cooked juicy! Always good popcorn shrimp and management is not skimpy on giving you sauces like McDonald's. An alternative to fast food for about the same price.

Apr 4, 2018
Super slow service....be prepared to wait. Good reason that this location has no drive thru window because cars would be backed up to the freeway. Waited 30 min for nuggets,drink and a pie.Nuggets had to be cooked for 3 1/2 minutes, mgr said but I got my own drink and pie was sitting on shelf. What could take so long? In addition the bathroom was filthy...this is where your cook and food handlers go too. Doesn't speak well for sanitary food prep or the Popeye's chain.Don't they have a district mgr who reads these postings?

Apr 19, 2018
I love popeye's chicken. Used to go weekly when I lived in San Francisco. Only reason I didn't give this location 5 stars is because their service is sub par. If the staff looked happier and was a little more friendly I would give 5 stars.

Apr 17, 2018
Don't go through the drive through. 10 minutes just to order and then it took forever to reach the window and receive our food. Good food if you're willing to wait half an hour for it.

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 10 pm Today
Sat:10:30 am - 10 pm