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El Pollo Loco

El Pollo Loco

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3.9 Google Review
31550 Grape St, Lake Elsinore, California, 92532, United States
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Google Reviews

Refresh Reviews 3.9


Apr 15, 2018
Fresh chicken.. very fresh chicken. They even show you the food before you accept it. Salsa bar was very clean and multiple families were in there enjoying the dining.. Never knew el pollo loco was like that.

Aug 10, 2017
I just wanted to comment on the amazing staff at this restaurant! We actually came by chance, we had another place in mind but they were actually out of chicken! We are so glad we ended up here! Unique (I think was her name?) took my (rather large $60) order and was just the sweetest! Very accommodating and personable, asking how my day was and genuinely interested in my response. While she was taking my order, I could hear the staff in the back already getting started on my order. I could not believe how quickly it was ready! The young man (I can't remember his name and I told him I wouldn't forget I'm sorry!) who gave me my order also made sure I had everything I needed, extra bags and larger cups for salsa, and made sure I was happy with my order before packing it up. What stood out the most about this location was the TEAMWORK of the whole staff, smiles all around and quality service. We were just visiting but next time we are in town will definitely be back to this location! Oh and the food was hot, fresh, and fantastic to top it all off! Keep up the good work!

May 4, 2018
Nice place to go for a fast lunch

Jan 31, 2018
The food here is always great and fresh. The people as well are very kind and compassionate great place the great environment definitely recommend.

Mar 12, 2018
I ordered food, two weeks ahead of time, to be delivered at 6:15 pm for a party. The food was finally delivered at 7:45 pm and only half of the order arrived. Very disappointed with their service. It took repeated phone calls and trips to their store to get a refund. Will never do business with them again.

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Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 10 pm
Sat:10 am - 10 pm Today