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Panda Express

Panda Express

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3.6 Google Review
1900 Cleveland Ave, Madera, California, 93637, United States
(559) 664-1302 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.6


Feb 28, 2018
This Panda is my absolute favorite. Thank you Panda for having a store such as this one to represent your brand, you should be proud. Food is always 10/10 (most of the time freshly made due to the high volume of customers being rapidly served), customer service is always 10/10 (bright smiling faces, always super welcoming, they can smile through what seem to be the absolute WORST people humanity has to offer) and the environment is always a 10/10 (never seen a dirty table to be honest, not even so much as a smudged window really now that I think about it, never seen anything awry in the bathrooms either). Altogether a true testament to the name. Gotta love this Panda :)

Mar 23, 2018
This Panda Express has some of the worst customer service I've ever been it. Its quiet amazing how they never seen to improve, since I've called the manger 3 separate times about complaints. They always manage to mess up your order, by giving you something different or not giving you the teriyaki sauce for teriyaki chicken. At that point its just chicken without the sauce. You might think it happens only a few times, but no it doesn't. This is a constant problem. To make matters worse sometimes they decide not to pay attention of the intercom. Making you look like a fool trying to get their attention. The food is great and sometimes its fast (not always) but I can't help but feel when I pay for food I expect it to be simple and what I want.

Apr 19, 2018
Costco frozen Chinese food it's better. I always say I'm not going back but my kids love it. So I can't tell them no. I hate the fact that the employees are always rude and they hurry you up. Like damn can I take my time? They always make a face when you ask to try some of the food.

Apr 7, 2018
I normally don't have any complaints but when I am unable to communicate my order because I am getting interrupted by the person taking it, makes it hard to not complain. I felt that I was being rushed because they were more focused on their shift ending soon and not hearing what I wanted to order. After trying a final time, my order was still wrong and missing items. Extremely poor customer service!

Apr 20, 2018
I worked here before and I love it ! I miss my team and my 2 best managers ! Lily and Ye ! I miss the food there !! I’m thankful for everyone who have served us customers, with all the hard works that you guys have been through ! Keep it up team!

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Opening Hours

Mon:9 am - 10:30 pm
Tue:9 am - 10:30 pm
Wed:9 am - 10:30 pm
Thu:9 am - 10:30 pm
Fri:9 am - 11 pm
Sat:9 am - 11 pm

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