SUBWAY®Restaurants

hey there guys I always love subway and all of its location and its staff except for this staff in the morning of subway sweetwater location in national city 91950 i dont know if she is Mexican or American or Half Mexican Half American as of 12:54 pm 3/23/18. The other lady which i know is Mexican and small height like me is really nice but the other one her partner that i forgot to get her name that is about 5'5 inches in height. She can speaks clearly with a loud tone so i cam wxactly hear what she is saying even if I am not talking to her , I talked to the nice lady instead but she kept on answering rudely and make it as reverse psychology way . Here is my conversation with the nice lady but the other rude lady keep on entering the conversation. Me: Can I order this sandwich with all politeness Thank you Pls and May I to be exact. Nice lady : she assisted me well until she did another sandwich for another customer which is really nice and really ok for me Rude lady: she keep on asking wht my order is , my order was already there amd was assisted.by the nice ldy. she keep on murmuring i am asking you what sandwich 6 inches or footlong you said no while order was already prepared as 6 inch.. Then everything went ok when the nice lady assisted me again. But when its time for me to use the restroom I saw the bowl was covered so before using it I asked the nice lady first . But before the nice lady answer she answered first and keep on questioning me why did i asked if ita out order , I told her i didnt use it first i just saw it covered so beforw I use It i wanna make sure if its working or not you know what never mind we will just leave. she keeps on asking and insistimg how did you find its out of order so I told her that i didnt say its out of order I just asked only why the bowl is covered and not even using it. Well i hope the manager can read my post so she can teach that lady a proper way of customer service. We are avid fan and loyal customer or subway since staff are really nice mostly Filipinos except that one lady rude lady , even mexicans and american staff they are all nice. Hope that this lady will keep subway with proper customer skills.How she handle from nice customer to rude customer. Well a first and last experiemce for her I will go to other subway location where staff are all nice and friendly.

Bad service! They gave me someone else's sandwich and I went back to get mine, said they gave it someone else by mistake. They made me a new sandwich but asked me to pay it again. I ended paying $10 for a Sandwich that's worth $5 smh

Super slow service, I usually never review restaurants but Juanita is the slowest, anti-charismatic person working in customer service, even after months of working there she hasn't figured out how to input cupons in the cashiers machine.

Great service, quick and or order is to perfection.

Thank you Lucia for your awesome customer service. You Rock!