Panda Express - Restaurant - Citrus Heights, CA - VerView
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Panda Express

Panda Express

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3.7 Google Review
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5871 Sunrise Blvd, Citrus Heights, California, 95610, United States
(916) 966-5635 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.7
Feb 7, 2019
The Manager is utterly disrespectful and they do not abide by the golden rule of customer service. We made the mistake of ordering online so that we didn't have to wait since my fiance had work, we just picked up our cat from being neutered, and our three year old child was ready for food after being picked up from daycare. We had our email and confirmation number pulled up when we went inside when the order was suppose to be ready. We were then informed that our order was never received by them in the hour since we put it in. I then ask the manager why that would be. She told me that the order must not be completed on my side but there was no indication that that was the case since I had the email saying all was well. She then HAD THE AUDACITY TO ASK ME IF I HAD MONEY IN MY ACCOUNT. At this point my son is crying and asking for food, I'm pregnant and my ankles are swollen, and my fiance is now going to be late for work. I politely opened my bank account info since she ASKED TO SEE THAT INFORMATION TO show that I did in fact have enough money and that they had already charged me for the meal. This women then told there was nothing she would do for me and that I would need to call their customer service line. I called and halfway through she walks outside shows me that she found my receipt but it had never printed out. This woman didn't even apologize for the inconvenience or for asking to see my bank account when that was none of her business or for getting us the food a half an hour late. If I could give this place zero stars I would.
Nov 16, 2018
Very tasty and always crowded... does it means popular? Or popular, good, and good prices? There are different opinions... and tastes. Someone mentioned: “Young Chinese descendants said this food is not like home; some old Chinese people said this is gourmet food” What do you think?
Dec 31, 2018
Always busy but service is great. Prices are good and not expensive and there should be a sign that says to donate if they want too after purchase rather then continue asking while paying. Overall good spot to eat.
Feb 14, 2019
I go to this Panda Express very often because it's so comfortable, and the food is delicious.
Jan 6, 2019
Better quantity of food, fast service..

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Opening Hours

Mon:10 am - 10:30 pm
Tue:10 am - 10:30 pm
Wed:10 am - 10:30 pm
Thu:10 am - 10:30 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm