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El Pollo Loco

Name: El Pollo Loco
Address: 680 S E St, San Bernardino, CA, 92408, US
Telephone: (909) 884-2553
Price range: $$$

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3.9 Google Review

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680 S E St, San Bernardino, California, 92408, United States

(909) 884-2553 www.elpolloloco.com/locations/store/3606

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Refresh Reviews 3.9

josephine moten

Apr 22, 2018

The 5 dollar special on the chicken tostadas were absolutely delicious with a drink. Cant be beat. Loved it

Arrozkonleche

Apr 23, 2018

What the restaurant chain offer is really good and full of choice. It serves different varieties of Mexican food and also has the same cheap $20 family combo that all chicken based restaurants. All restaurants have a salad bar for all your sauce needs, cilantro, onion, jalapenos, and pico de Gallo. This specific restaurant though, isnt the best I've been to, in fact it's probably the worst pollo loco I've found. The burritos always come out with an almost burnt or hard(really crunchy) tortilla, instead of a soft and squishy feel. Last time I went there, it gave me stomach problems. Although, the service is amazing and the food still taste great, just not as good as other restaurants

Sabrina Birdsong

Apr 3, 2018

This rating is for San Bernardino E street location. This location used to be my favorite but has lost their touch. Management needs to step in and correct some issues

Jema Hernandez

Feb 14, 2018

Haven't been here in over 2 months and I just went and my total came out to $6.25 gave the cashier a $20 bill and RIGHT AWAY I handed her the quarter so she says she going to get my change and goes by the drive through window and comes back hands me bills with NO receipt and says: Have a good day.. she didn't hand me loose change so I counted $13- I said this is wrong, I gave you $20.25 where's my receipt and she says: ohh that's right it's missing a dollar right? and she hands it to me and then puts the receipt on the counter closer to her - I had to reach over to get it. I heard another employee call her by the name of ERNESTINA she didn't have a name badge. If she does this to 200 people SPECIALLY during lunch hour rush this woman is making money off stealing from the customers COUNT YOUR MONEY BEFORE WALKING AWAY FROM THE REGISTER- they tend to just hand you the money NOT ALL CASHIER'S ARE HONEST this woman is light complected, speaks spanish, is heavy set about 220-250 pounds about 5'2 wears heavy makeup- dark lipstick light brown hair and I believe she had light brown eye color. This is the first time this happens to me HERE because other cashier's have been honest. This certain cashier knew she owed me money she just thought I was stupid and didn't know how to count. Foods great... I love the Chicken Avocado Tortilla Wrap.

Mady Aoz

Mar 11, 2018

i went to this location for the 1st time few days ago, & bought 4 items and ended up with food poisoning after few hours... what caused it, im pretty sure the chicken since all of the items we bought contained chicken meat! Pls clean ur store & make sure all your employees washed their hands & also cover the food properly, people walk in & out could cause the flies flew in with them/the drive thru window.. esp looking at the outside of the restaurant area is very dirty ☹

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