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El Pollo Loco

El Pollo Loco

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4.2 Google Review
12847 El Camino Real, San Diego, California, 92130, United States
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Google Reviews

Refresh Reviews 4.2


Sep 26, 2017
Excellent service. Food is hot and comes out extremely fast, even at lunch time. Great prices, and you can actually get some healthy options here if you pick right. Great chicken and salad options.

Nov 4, 2017
The food is not bad for a quick bite, my problem is the customer service and hopefully is not a general problem to the chain. This was just my first time here but lucky me that I had GRACIELA taking my order, and let me tell you she have the worse manners and customer service I ever seen, don’t expect to get any help from this person as we are ordering she loudly ask “WHAT IS THAT YOU WANT???” After I just said “another one of the same” just asking for the same item I just order.... She definitely need some customer service training or be just in the back of the kitchen....

Nov 20, 2017
I generally like the customer service here, I can tell they try really hard to be friendly. That's the only reason I gave 2 stars. I have been here 3 or 4 times, and I often find bones in my food; in fact, I ordered 2 burritos yesterday and I have found bones in both of them. It really doesn't matter how nice or friendly your staff are, if it is unpleasant or unsafe to eat your food, people will avoid the restaurant like the plague.

Apr 16, 2018
Very good place very and so cleab

May 4, 2018
Tasty chicken meals.

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Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm Today
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 10 pm
Sat:10 am - 10 pm