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El Pollo Loco

El Pollo Loco

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4.2 Google Review
1220 S Diamond Bar Blvd ## B, Diamond Bar, California, 91765, United States
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Google Reviews

Refresh Reviews 4.2


Mar 16, 2018
I ordered the two piece meal with rice and beans. As I ate the chicken I noticed that the chicken was undercooked. I went and told the cashier and she told the manager. Her claim was that the piece was too large. Theu gave me a new chicken breast but I couldn't eat it after that. I gave two stars because the cashier was very nice and polite. But I wont be coming back to this place again. Good luck.

Feb 21, 2018
awesome customer service. the gentleman on the front counter advised me to download the app which was helpful and will come in handy in the future as well. the burrito i ordered was good and the self serve salsa bar was well maintained and clean

May 4, 2018
Worst in the chain I've found yet. Franchisee "cheats" on size of chickens...comes out overcooked and dry-as-bone nasty ( see pics of tiny wishbone and wing.) Wing was skin over bone...so they threw on another. I guess they thought two un- eatable wings was better than one un-eatable wing. Da! Salty to the max...didn't really even taste like Polo Loco's recipe. Mac and cheese was watered down soup. Very disappointing! No Jalipanios! Asian peppers instead. On my top 10 Worst restaurant list.

Feb 1, 2018
My family and I have been coming to this place for years. They have always treated us with respect and prepared great food. I have seen different staff members over the years, but they all have been friendly. Great place.

May 4, 2018
This El Pollo Loco is not at all good. They serve tiny over cooked chicken witch is all dried out. Their macaroni and cheese is watered down. The chicken was over salted. The skin of the chicken is so dry you can't eat it. What they serve doesn't match the pictures around the restaurant.

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Opening Hours

Mon:9:30 am - 10 pm
Tue:9:30 am - 10 pm Open Today
Wed:9:30 am - 10 pm
Thu:9:30 am - 10 pm
Fri:9:30 am - 10 pm
Sat:10 am - 10 pm