I usually love Popeyes, especially the one in Elmonte off of Lower Azusa Rd. There, the food is always fresh and I like the attitudes of the employees.
But at this one in Monrovia (first time visiting), one employee was nice but the others were rather unfriendly. One bad thing was, this employee had an almost uncontrollable cough. He coughed right into his hand, then proceeded to hand me back change that I had to handle to put into my pocket. A guaranteed way to transfer something to me:(. I'm actually not sure what the correct procedure is after an employee at a restaurant coughs into his hands. Should he/she excuse himself and go wash his hands, or perhaps an "excuse me, I'll have someone fill in while I regain my composure". To me, it would be proper to go wash his hands or wipe them down with sanitizer. Either way, if one coughs into his hands and then handles money to give to me as change, that's a tad bit unsanitary. How's about this... Any persistent cough gets you moved to less-customer-contact-area, or you go home for the day.
The food wasn't piping hot like the one in El Monte. And the clincher, the fries were stale. Yes, that's a full serving of fries with only one half eaten because they tasted like re-fried day old fries, YUCK.
One last thing. I saw an older male who I thought was a manager but he sort hurried in, went to the back and left. There was no apparent concern for the customers.
I will not be coming back to this location.
