Paul Martin's American Grill

The food was OK, the service was below average and the environment was better than average. We were a party of 4 and the only positive review for the food was for the steak. My wife's salad was OK and my hamburger was before average. The appetizers included shrimp and a cheese platter. Everyone said they were hungry but we didn't finish any of the food except the steak. We wound up getting something to eat an hour later at the hotel. As far as the service is concerned, our waitress was nice but seemed to rush us several times to order and to ask us if we were done, but left or glasses less than half full. The place itself is modern, appears clean and had some of my favorite music (The Pixies and Morrissey). It's hard to imagine coming back here when there are so many fantastic restaurants out there. We spent about $60 each, which only includes one glass of wine amongst us.

A Passion for Paul Martin! We happened to drop in for lunch on Monday, and were delighted to be greeted by a welcoming concierge, and a magnificent waitress, "Passion" (like the fruit). We took the Monday special, $63 for a meal for two (including a BOTTLE of your choice of wine), and enjoyed the grilled salmon with spinach. The staff were attentive, friendly, and we will be back! Ask for Passion (like the fruit), and you will be well taken are of.

The menu here is varied. We dined here as part of the Dine LA experience so we had preset menu. The options were tasty and well prepared. The service was good although we were left feeling just a bit looked down on for not venturing outside of the preset menu or ordering alcoholic drinks. The restaurant is large and luxurious feeling and looking. The bar also looked large and comfortable. It seems like a great place and if the rest of the food is as good as our meal was, I'd recommend it.

We went during a pretty quiet Thursday night. The service was pretty slow. Took us over an hour and a half start to finish with the longest wait being our server and not the food. We never got a refill on our drinks which was not good. The manager George was really great, he came to talk to us and took care of our check when our server was MIA. The steaks and macaroni and cheese were amazing and the crab stuffed shrimp was ok according to my fiance. For dessert we had the campfire ice cream sundae, which was a ton of toasted marshmallow but a tiny bit of ice cream. Even less than a normal sized cookie scoop. Prices are high but not super crazy. Overall it was good but not the best, but I would still go back back for the steak.

"Girls Night From H*ll"... First, I must say that I know Friday nights could be kind of hectic, but this was a little more than that. We sit at our seats and kindly help the waitress gather the dishes off the table. One of my guest even wiped the table for her with a napkin . We were in a great mood and just wanted to have a good time. So after a while, two of my guest get their drinks, and I get my food. I finish my food, and didn't even get a "start you off" water. I asked numerous times, but remained thirsty (but at least least I ate, unlike my friends, who were still waiting for their food). Which is all OK, we just wanted to have a good time. They finally get their food, and I still have no drink. My two guest still cannot eat because, they haven't received any utensils. About 45 minutes pass, and I finally get my drink, and my first still do not have any utensils. My guest begin to eat the Cole slaw with their fingers, and then the rest of their food. But Again, we just want to have a good time, so we weren't complaining. As my guest finish their food, we ask for a napkin for the "umpteenth" time, since we sat down. (We never received any napkins or utensils the whole time). As the check came in, we gave Passion, the waitress our credit cards. She disappeared for a whole half hour. We get our checks, and we are overcharged. Passion brings out the second set of receipts. As, we are explaining how the receipts were overcharged, she yells out loud "Let me figure this out!" I was in shock, but everyone has their moments, and she was certainly having hers. Passion begins to go even further by yelling at my guest that it was our fault, because we sat her table. (Which makes no sense at all.) We remain entirely calm the whole time, because we actually feel sorry for Passion, she must be going through something. We leave, but I realized I didn't get my parking pass validated. So, I go back in. As I was in the parking lot, she screams "You didn't pay your tab!!!" I was absolutely MORTIFIED! I came back in, and realized she made the mistake when she kept mixing up or receipts. I told her ok, but she kept saying "Don't you agree that I didn't charge you!" As if I ever was arguing with her. Passion caused such a scene, that was so embarrassing and rude. (Even though this whole situation was caused alley by her, and we remained polite the whole time.) I'm a professional who spends alot of time in the public, and it was awful to experience her behavior in front of people in the city. The hostess at the front, asked me if I wanted to speak with a manager. I said sure. A man came out in a suit, and said that he understands. Then the manager gave me his card. I left his card at the podium, ****Why would I take your card, if you did nothing to help the situation like, or sincerely apologize for what happened?**** I do not recommend this place to anyone. If you do need to come here for an event, you should kindly suggest a different waitress (anyone besides Passion).