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Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

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3.5 Google Review
930 E Betteravia Rd, Santa Maria, California, 93454, United States
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Google Reviews

Refresh Reviews 3.5


Feb 11, 2018
Sunday 11:30 lunch. Went for the Ghost Pepper wings, was told they were out. So, we ordered the Surf and Turf combo. They asked "mild or spicy". Said spicy and was told they were out. Out of spicy what she didn't say. So, mild it is then. Took my money gave me change then asked if I wanted drinks. I did say the combo...Had to dig out my money again and pay for the drinks. The cashier wasn't rude just VERY indifferent. The food we ended up with was pretty good. Not what we went there for and with the indifference the experience was average or a bit below.

Mar 19, 2018
My husband went in this evening for the first time since their opening. The young gal who assisted him, by the name of Eileen was incredibly rude and lacked customer service skills. Being our first visit we didn't know that butter and or honey are only provided upon request. Who would have guessed this? Spoke to the manager, Cameron over the phone. Who didn't give a hoot. Sounded no older than Eileen. She also failed to provide us with a receipt. The chicken is fresh and the biscuits are delicious. Service, management needs some serious improvements. Let's hope the owners are reading these reviews. #guestservicetraining

Mar 29, 2018
The food was good. But they dont put napkins in the lobby to save on money. Hello its a fry chicken place!! Your hands are going to get greasy and the 2 they give you isn't going to cut it. Also the Manager ringing at about 1:45 pm never smiled. He even seemed like he would rather be anywhere then this job! Food was awsome though. I would recommend, just bring your own napkins!!!

May 12, 2018
Chicken is ok. Sides decent. Service was not good. Stood around waiting, while we were the only customers. Manager was mildly impolite when i asked him about not accepting coupons from their website. Something about dont have to because not corporate.....

Apr 21, 2018
Ordered macaroni and cheese with order, the woman said she put it in there but it wasn't in there, food tastes alright but is high priced with really low portions

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm

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