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El Pollo Loco

El Pollo Loco

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3.3 Google Review
4954 W Century Blvd, Inglewood, California, 90304, United States
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Google Reviews

Refresh Reviews 3.3


Apr 21, 2018
Typical El Pollo Loco spot my my place of employment; staff were nice and professional as I ordered for a group of employees at my office for a luncheon. Got everything we ordered and the food was great. We used coupons with no issues for each order that was placed. Remember, one coupon per order and it came out better than having it catered; saved us $10!

Jan 7, 2018
I can honestly say I have eaten in 3rd world countries that have better hygiene standards than this place and better customer service. There were roughly 4 employees in view when my wife and I stood at the counter and waited for several minutes before any staff even acknowledged our existence. Their attitude was "not my job" as the girl on counter service was out back, it was too difficult for any employees to simply say "someone will be with you shortly". This is a late post, i visited in August 2016 and it was our first experience of "US hospitality".

Jan 24, 2018
Our experience was very good. The cashier provided excellent customer service. Tables and area was clean as well as staff coming out to constantly check on area/customers. The only detail, out of staff's hands, was a "regular" rude individual that was making customers uncomfortable with his loud and foul language. Other than that, the visit was excellent. Would definitely return.

May 13, 2018
Should have been improved to the negatively. Still good place to eat to my is bc the memories.

Mar 23, 2018
This Pollo Loco has extremely Horrible service. I ordered some enchiladas and after waiting about 7 minutes they gave me a Quesadilla.Apparently the extremely Obese girl (Cristal) got my order wrong because she was talking to her co-workers and laughing too much to pay attention to me.Cristal still had the nerve to tell me I got my own order wrong.I will never come back to this pollo loco again,thanks Cristal!😠I also saw Cristal turn around and sneeze without covering her mouth right over the glass where chicken was being cooked (Major Health Violation).I have worked in the LAX area for many years,but it was my first and last visit to this Pollo Loco.I will also let all my co workers and many Hotel guests know not to come here due to poor service and unsanitary food preparations (sneezing on chicken)🤧🤢

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm

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