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El Pollo Loco

El Pollo Loco

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3.5 Google Review
San Fernando, California, 91340, United States
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Google Reviews

Refresh Reviews 3.5


May 3, 2018
Had to leave a review for great customer service by shift leader Juan I believe was his name. It's Thursday May 3 went inn about 5:30 rush hour; he was handling big order over 60 plates I want to say and helping out cashier making sure there was customer satisfaction. When there's great customer service guarantee makes the dinner that more enjoyable. Thank you.

Dec 14, 2017
This place is the worst Pollo loco. This is not the first time. I have had a previous incidents with this one. Is it so hard for the employees , to follow instructions? I asked for a double chicken tostada bowl. With no sour cream, simple. Did I receive that... nope. What I received was a regular tostada bowl, with sour cream. This is after I told her twice "no sour cream, please". It, looks like they put extra sour cream . Does it stop there, nope. I also asked for a large drink, they tried to give me a small one. Also, this location is always dirty. Let me explain, the salsa bar was a complete mess. There was even trash on it. It looks like it was there for a while cause,some of it was already dry. So, I asked the employee " does this look appealing to you?" She shrugged her shoulders like saying, I don't care. The manager was standing next to her. At that point I just left. I didn't want to bother with them any more. Won't be back, I don't recommend this one.

Feb 7, 2018
For some reason this location is always slow. The food and service was fine though.

Feb 26, 2018
Fast, no delay. Attentive cashiers. What more to ask for.

Mar 4, 2018
Ok there's this short umpa lumpa looking manager there she always has an attitude and gets upset and smerks when anyone asks for anything and she's a manager😂

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:10 am - 11 pm Today
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Fri:10 am - 11 pm
Sat:10 am - 11 pm

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