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IHOP

IHOP

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3.6 Google Review
26135 Bouquet Canyon Rd, Santa Clarita, California, 91350, United States
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Google Reviews

Refresh Reviews 3.6


Apr 23, 2018
Updated review: The service here has steadily gone downhill for the last couple years. It takes a while to get seated, no one is happy to see you, you might need to take a nap before someone checks on your table, and the food will take even longer to come out of the kitchen. However, the reason I will not be coming back to this location is that there was a giant chunk of... something in my girlfriend's glass of water. It looked like phlegm. Not sure. But the point being it was gigantic and somehow it still got served to us. With everything else going wrong here, it was the last straw. Previous review: If you want pancakes and don't care about the price, you can come here. The quality varies greatly from visit to visit. Service is nothing to write home about.

Feb 12, 2018
Clean restaurant with nice music. I liked the service. The waiter was really friendly. The food is really good. You can taste the freshness. The steak is not soft. It’s a little bit hard to eat. But I recommend this restaurant very clean and cheap to eat breakfast.

Jan 28, 2018
Today Jan28, my wife and I, visited your restaurant. When we arrived, and gave our name, they told us that the wait would be 10 minutes. We waited, and after about 15 minutes, we were seated on a booth. After waiting for about 10 minutes, a male waiter came to our table, and told us that he would help us in a little while. He could have asked us at that moment what we wanted to drink, but he didn't. After several minutes, the lady at the reception, noticed that we were still waiting for some service, and asked us what we would like to drink. We told her, and by that time, the male waiter approached our table, so she passed the order to him. But he got derailed with other orders, and again we waited for another 5 minutes until we finally got our drinks that were brought to us by a female waiter. After we have been seated on our booth for about 30 minutes, the male waiter took our order. We had to wait another 20 minutes to get our food! As a customer that has visited many restaurants, I can tell you that you have a big problem with the logistics of your service. People are nice, food is good, but the long wait and the sense that you don't matter as a customer, ruins the experience, like it happened to us today. This is my question to you: Do you think that I would recommend somebody to visit your restaurant? I highly doubt it.

Apr 5, 2018
The dining room was clean but the friendly service was slow. The menu has a wide selection and variety but is pricey for a coffee shop. The food arrived sometime later and was cold and not to tasty. We did not receive one voluntary visit. We left most if the meals uneaten and in the table. It was a not very good.

May 28, 2018
Beware, this IHOP has the worst waiters and hostess. The guy was mad because we requested a bigger table, apparently he wanted us to be uncomfortable. Then I had a buy 1 get 1coupon which upon further examination after was not for that location, "understandable." The manager/owner who is from India, has absolutely no idea what american customer care is, had the oddacity to tell me I had a fraudulent coupon to embararess me, I guess. All she had to do is examine the coupon and politely say that it wasn't a participating location. Please avoid this establishment.

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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm
Thu:7 am - 10 pm Open Today
Fri:7 am - 10 pm
Sat:7 am - 10 pm

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