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El Pollo Loco

El Pollo Loco

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4.0 Google Review
711 Fair Oaks Ave, South Pasadena, California, 91030, United States
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Refresh Reviews 4.0


Apr 18, 2018
Food was good. Customer service was good. During the week on a Tuesday night... Restaurant was not as clean as It should have been, considering there was very little customers. Don't think I'd come back to this one. For the location being South Pasadena, I was very disappointed in the cleanliness of the place. We sat to eat at a table. It was sticky with soda, and there was chip or tostada crumbs on the floor.

Feb 16, 2018
Excellent location to grab a quick bite. Another Pollo Loco with outstanding service. This is also another location I've been going to for many years. Service has always been outstanding, and today was no exception. Have never had a bad visit here. So whoever manages this location (as well as the ones with employees with super customer service skills), should be applauded. Not that good customer service is hard to find at the various Pollo Loco restaurants, IMO, the employees here are exceptional. Another plus is its always clean and the food is cooked exactly the way it should. Today, I ordered the chicken tostada salad with double chicken and cilantro dressing. Absolutely delicious! Try it.

Jan 28, 2018
Convenient location in a street mall on Fair Oaks Avenue. Plenty of parking spaces. The place is small but it has big windows which makes the ambiance nicer. They take their time to take your order. It's better to order online or with the app to save time. Chicken is a bit overcooked sometimes.

May 13, 2018
I like it. You know what it is. This one is fine.

Apr 14, 2018
When busy, expect your meal to get messed up some way. Wrong order, wrong ingredients. When light, great food

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 10 pm
Tue:10 am - 10 pm
Wed:10 am - 10 pm
Thu:10 am - 10 pm
Fri:10 am - 10 pm Open Today
Sat:10:30 am - 9 pm

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