Where do I begin. When this restaurant first opened we went every week. A birthday or baby shower this was the place. Let me say the food is still the best BUT the service is horrible. We go on a week night in middle of the week. First they say not many servers on duty and that's why the wait is so horrible. Next time we went this past week and got sat immediately but was there over 2 hours. Got half the food and ate it and waited and waited and waited and complained where's the pizza. Finally after 30 minutes. Said kitchen backed up and the general mgr was actually cooking, which he was. This place needs a shake-up NOW! The wait staff are not properly trained This is really huge. These kids are the worst. They're pleasant but no clue as to how often to go to the table. Next I believe the the mgr is cutting corners and not having enough staff to cover. That's why he's in the kitchen. If he's being pressured by someone above him then please pay attention. We spend a lot of money when we come in. We always bring other people. We were not offered to come back and try one more time and we were not rude either so no excuse. Second time in 3 weeks we spoke to the general mgr when we were there. Don't see how we can come back. Such a shame. They should hire me. I can really help, lol.
