Palace Arms

We went for our anniversary a few years ago and we still remember the food. So def. Worth the money. Surprised to see such low ratings. We had the bison tenderloin. The best steak we remember. It was like butter. The bread guy was amazing. This was the 2nd upscale place we had been at the time. Hope to go back sometime.

Cool atmosphere, good service, waaaaay overpriced for quality and quantity of food. If you're going to go, try for brunch or lunch when the menu is more reasonable.

After a long week, my wife and I wanted a really nice date night. We were surprised to see that a reservation was available on Friday night at Palace Arms during normal dinner hours. Now I see why. This place was by the far the most disappointing upscale dining experience I have ever had. For reference, I am comparing this experience to Prime Steakhouse at the Bellagio, Penrose Room at the Broadmoor, Elways, Capital Grille, Del Friscos, and Shannahan’s just to name a few. The only redeeming part of our entire dining experience was the bread and the gentleman who was serving it. The bread was fantastically flavored. The gentleman, who was also responsible for topping of our waters, was very attentive our entire dining experience. Also, the ambience is beautiful in there. Now start the negatives: 1. We ordered a bottle of wine. They did great on the presentation of the wine. However, with the exception of one time, I had to refill our wine glasses. This is tolerable in a mid-level restaurant but not in a restaurant like Palace Arms. 2. We ordered an app based on the recommendation of our server (the heirloom potatoes that are served on top of salt brick). Sounded interesting even though it was $17. What we received was maybe 3 small tomatoes that had been cut up, a couple small pieces of cheese, and some chopped up basil, on a plate (not the salt brick). When we told the server who dropped it off, they stated they were running low. Why were we the ones they decided to skip?! We told them that was the main reason we were intrigued about the dish so they fixed and brought out the dish. Despite this dish being a complete rip off, that may have been the best tasting dish we had (bread was still better but not a dish). 3. We then shared the lamb lasagna. Not much to say about this. It was completely flavorless and terribly small for $26. 4. We shared the wagyu filet ($56). We had it cooked just a little more than mid-rare. It was supposed to come with some type of side but that was maybe a bite. The meat was tough. 5. The only other thing is that the restaurant is next to the cigar bar. I love cigars but when in a nice restaurant, I prefer to not have the smell of smoke and my wife always prefers no cigar smoke. The restaurant was completely odorless until one server went through some other doors to go to the smoking side and left the door cracked. That created a draft. I kindly asked the server to close the doors and his response was “well we are next to a cigar lounge”. I informed him that I am aware of that but the smell didn’t start until the door was cracked and created a draft. He finally closed but I don’t why he bothered arguing with me. Bottom line is that this place only had pros on the bread, topping off of water (not wine) and the atmosphere. Absent that, service was not impressive, food was not good, and I will never be going to this restaurant again. It is really sad as I had high hopes for Palace Arms given it’s history.

For there only being 5 tables with guests you would think that the staff would notice that your drinks were empty. Do not go if you are hungry, the portion sizes are literally 2 bites and done. This is more for the atmosphere than the food. Over all it is just way over priced.

horrible service and sub-par food. Waste of money and time will not be returning.