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Papa John's Pizza

Papa John's Pizza

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3.1 Google Review
8196 Colorado Blvd, Firestone, Colorado, 80504, United States
(720) 389-7347 papajohns.com
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Google Reviews

Refresh Reviews 3.1


Apr 13, 2018
Okay so here I am waiting for sooo long here's what I've gathered from my experience. While we were waiting for 65 minutes IN THE STORE. If you didn't know people in the store should be first to get their food. Okay back to the story, so while we were waiting they just let the phone ring and ring and ring. They didn't answer it for ANYONE. So i was with my family and decided to hop over to another store for around 15 minutes. When we get back this shy looking cash register guy (probably first day on the job) was one all alone and two ask what name we were under. Right when we said that it was he said our pizza wasn't ready....Okay we can wait. While we are waiting I look around and this place is a mess one new guy on the cash register and the rest are in the back. The thing that bothers me the most is how the manager didn't do anything to help. These chicken wings on a this belt (forgot what it's called) they almost fell on the ground. Okay about thirty minutes later of terrible service the guy finally answers the phone. Here's how it went, "hello welcome to Papa John's" "hi can I order a pizza" "let's be honest it would be easier on you and me if you ordered online." "I'm sorry but it's not working." Then the guy said I. Don't. Know how to help you and hung up. Not even taking this poor person's order. Now I know I'm skipping around but to get the jist there were only three other people but the take out people kept coming in and out. When we finally got food I was very disappointed especially since they've been open for almost a year. My recommendation is to give the people a discount after an hour. It's the least they can do.

May 13, 2018
Walked in to place an order. After 25 minutes of not even being acknowledged, I left. Similar experience at other locations. Was hoping for better.

Apr 13, 2018
Terrible service. Been on hold for over 17 min to find out where my pizza is at after an hour after ordering. Spend your money somewhere else. Garbage. Hopefully the pizza is ok.

Dec 1, 2017
They did pretty good for a while but this last experience left a bad taste in my mouth. Not only was the driver really late but the manager left a voicemail with a little too much attitude for my taste, "my driver can't find your place, if you don't call me back in 5min we're not going to deliver, I can't have my driver waisting his time looking for your place". Hey stupid, out of, we'll say 100 delivers from you, dominoes, pizza hut and blackjack, no one has had a problem finding my house. Reading is fundamental and if you hire people who can't read well, that's on you. With Google maps and a grid style neighborhood design, if you can't find my house, how am I going to help you anymore... draw a map... that already failed. Also, I ordered online and didn't get points for the late pizza so im sitting at one point away from 15, called and was given a number to take care of it myself. Ill just order from all the other pizza places that are just as good with less hassle.

Apr 13, 2018
We were waiting an hour and fifteen minutes for two pizzas and then they finally were put in the oven. Unacceptable.

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Sat:10 am - 12 am

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